Customer Account Representative
Customer Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a highly motivated and detail-oriented Customer Account Representative to join our growing team in Cincinnati. The ideal candidate will be responsible for managing client accounts maintaining strong customer relationships and ensuring satisfaction through consistent effective communication and problem-solving.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Develop and maintain strong relationships with new and existing customers
Respond promptly to customer inquiries concerns and requests
Process client orders update records and track account activities
Resolve issues and provide solutions to client challenges in a timely manner
Coordinate with internal teams to ensure seamless service delivery
Identify opportunities to enhance client satisfaction and loyalty
Maintain accurate and up-to-date account documentation
Qualifications :
Qualifications
Bachelors degree in Business Communications or related field (or equivalent experience)
1 year of experience in customer service account management or a related role
Strong interpersonal and communication skills
Ability to manage multiple tasks and prioritize effectively
Proficiency in Microsoft Office and CRM software
Problem-solving mindset and attention to detail
Strong organizational and documentation abilities
Additional Information :
Benefits
Competitive salary ($50000 - $60000 per year)
Opportunities for professional growth and advancement
Skill development and training programs
Supportive and collaborative team environment
Paid time off and holidays
Health dental and vision insurance options
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
