Business Development Program Analyst
Business Development Program Analyst
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1 Vacancy
Job Description
As Business Development Program Analyst you will serve as the first point of contact for internal Hypersteel Support providing critical day-to-day assistance across a wide range of technical operational and customer service functions. This individual will help absorb and manage the high volume of internal and builder-partner inquiries support software and product data administration and act as a knowledgeable liaison between teams to ensure seamless communication and responsiveness.
This is a highly collaborative role that requires problem-solving skills strong communication technical aptitude and a desire to learn. The ideal candidate will be trained to develop deep expertise in our ACT Software and internal processes ultimately becoming a go-to support partner for the Hypersteel team and full Shelter Solutions organization.
This role will report directly to the Business Development Manager Hypersteel.
Responsibilities:
- Develop and maintain strong relationships across multiple functions to effectively position Hypersteel buildings within the Simple Metal Buildings category
- Serve as the primary internal contact for Hypersteel Support addressing daily issues such as order questions job warnings and process clarifications
- Triage and redirect inquiries from builder customers including determining the correct DSM contact
- Become a subject matter expert in ACT Software supporting ongoing team training efforts
- Manage the ACT Price File Databases including entry of new products as identified
- Support internal ACT customer registration approvals as needed
- Assist in managing IT service requests related to ACT or other departmental tools
- Track and report sales visibility (weekly/monthly reports handled separately)
- Communicate directly with key internal stakeholders on shipping dates and related logistics
- Act as a backup point of contact for ACT-related technical escalations and jobsite-specific inquiries
- Process all engineering fees to maintain timely lead times
- Provide dependable coverage during emergencies travel days or PTO to ensure continuity in customer and sales support
- Any other tasks or duties deemed necessary the Business Development Manager Hypersteel
Qualifications :
- Customer-centric mindset with the ability to identify win/wins for CBB and its customers
- Demonstrated success as a change agent with both a willingness and ability to facilitate change and effectively address resistance
- Proven leadership influence and collaboration in a matrixed organization
- Steel building experience preferred
- Manufacturing and sales experience is preferred
- CRM proficiency Microsoft Dynamics preferred
- Microsoft Office Proficiency Particularly excel
- Ability to manage and execute multiple projects simultaneously without sacrificing quality
- Highly accountable to multiple stakeholders
- Excellent listening verbal and written communication skills
- Outcome-driven orientation with a bias for proactive solutioning and ability to see a vision through to execution
Education/Additional Information:
- 4 years combined experience in customer facing roles Consulting Marketing Sales or Analytics ideally in a B2B setting
- Bachelors degree strongly preferred; a mix of experience and education will be considered
Additional Information :
Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If youd like to view a copy of the companys affirmative action plan for protected veterans or individuals with disabilities or policy statement please contact Human Resources at or If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application please contact Human Resources at or This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brands name and logo to solicit potential job-seekers for employment. In some cases job-seekers are being contacted directly both by phone and e-mail. In other instances these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
