Client Services Coordinator
Client Services Coordinator
Posted on :
05-06-2025
Employer Active
1 Vacancy
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Job Description
- Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients staff and community partners
- Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with the HCCSS representatives regarding client care
- Collects and entrees all pertinent client data into the computer system
- Provides lists schedules and performs other administrative duties to support the personal support worker and Nurse program
Qualifications :
- Minimum of 2 years working in an office setting
- Must be able to work weekends on rotation
- Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
- Ability to multitask and prioritize
- Medical Office Admin Diploma or equivalent experience/education an asset
- Excellent English written and verbal communication skills (Additional language skills considered an asset)
- Excellent customer service and organizational skills
- Proficient in Word Outlook and ability to learn proprietary software
- Medical terminology knowledge an asset but not required
#yorkcoord
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Department / Functional Area
Key Skills
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