People Tools Senior Specialist
People Tools Senior Specialist
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Job Description
Were looking for a talented People Tools Specialist based in London to join our growing People Technology Team. This role will be instrumental in helping us to manage and optimise our People Tools tech stack. It is a dynamic role with a primary focus on managing the performance and maintenance of our Talent Acquisition systems including driving efficiencies in Recruitment and Talent & Performance processes and solutions. We are looking for a systems specialist who is passionate about technology and data providing great service and is able to think holistically across the People functions.
This is a unique opportunity to join Europes most valuable fintech company at a pivotal time in evolving our global People technology automation and data capability. Keeping a customer-first mindset youll be working closely with your People Tools Lead in building designing delivering and maintaining all People Systems across Wise.
Your Mission:
Partner with stakeholders in the area of Talent to implement solutions and maintain/support existing processes
Manage support queries from stakeholders via our ticketing system Jira
Support junior members of the team in solving tickets & queries
Partner with stakeholders to identify development areas and provide technical solutions utilising People systems and technology
Provide support for HR System upgrades and enhancements to include prioritisation functional design documentation testing training implementation and support model design
Consult with functional leaders and SMEs in the People team to design develop and implement technology solutions that increase operational efficiency maintain compliance and positively impact customer experience for People candidates employees managers and business leaders
Review business processes to ensure system features are being fully utilised and identify tool features that may improve efficiency
Building basic and advanced custom reports and extracting data requests
Help advise and train the People team on using tools best practice
Provide an excellent customer experience by troubleshooting complex problems and investigating and resolving errors quickly and efficiently
Collect document and maintain security requirements and policies for user-level access to People applications
A Bit About You:
Experience working with Workday and SmartRecruiters is required
Ability to effectively communicate with different functional stakeholders (both technical and non) at all levels of a global organisation
A strong background and experience in Workday configuration administration and core HCM
Experience of other People tools is a plus e.g. (but not limited to) Peakon Absorb Learning Smart Recruiters Cronofy Visier Ravio Confluence Jira
Youve played a role in a system implementation end to end
Youre analytically minded a data and spreadsheets whiz who loves to solve problems and has the ability to use data to inform decisions
You can thrive in a fast-paced and constantly evolving environment able to flex your approach as needed and manage a busy varied workload
Youre an exceptional communicator and great at building relationships across teams with the ability to translate technical information to simple language and influence stakeholders at all levels of the business
Comfortable processing large critical data sets with a high level of accuracy
Project management capability and personal organisation skills in particular delivering against projected timelines
Can spot opportunities curious about data insights and proactively seeking insight and answers
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
