Membership Sales Ambassador
Membership Sales Ambassador
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Job Description
Portico are currently recruiting for an engaging and customer focused PT Membership Ambassador to join our team based at a well-known institution in the West End.
The institution offers business executives the opportunity to purchase a membership and in doing so enjoy the many benefits that they have to offer. This includes a place to work meet host clients and network as well as enjoying training sessions and seminars.
As a Membership Ambassador you will be the face of the institution engaging with members and visitors to enhance their experience.
Alongside this key duties of the Membership Ambassador are: -
- To welcome new members and their guests providing comprehensive tours of the facilities and explaining all membership benefits.
- To assist new members with the sign-up process by filling out online forms and ensuring all necessary information is collected.
- To conduct follow-up communications via email and telephone to complete membership applications and address any queries.
- To promote the benefits of membership while escorting guests of members to specific lounges or meeting rooms.
- To gather and relay member feedback to help improve services and offerings.
- To highlight key membership benefits such as prime location competitive pricing and networking opportunities.
Hours: 24 hours per week shifts from 8:30am-5pm 3 days per week (Tuesday Wednesday & Thursday)
Salary: 18895 per annum
This is a Fixed Term Contract until 17/03/2026
Qualifications :
The successful candidate will have: -
- Proven experience in a customer-facing role preferably in a membership or hospitality environment.
- Excellent communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic IT and administrative tasks.
- Ability to thrive in a team-oriented environment.
- High levels of professionalism and attention to detail.
- Excellent sales skills and abilities.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
