Customer Service Advisor Italian Speaker (Lisbon On-Site)
Start date: 26 June 2025
Location: Lisbon Portugal (On-site)
Languages required: Native/Fluent Italian
Contract: Full-time (permanent)
Schedule: 24/7 coverage rotative shifts (Monday to Sunday)
Days off: 2 rotative days per week
What We Offer
- Salary: 1000 gross x 14 months
- Meal allowance: 7.63 net per working day
- Welcome Bonus: 2000 (for all new onsite hires for Italian market; available until end of July)
- Relocation support:
- From outside Portugal:
- Shared accommodation (room all bills included) for up to 12 months (280/month payroll deducted)
- Hotel room for 28 days on arrival (project-dependent)
- Airfare reimbursement (up to 400 in Economy class) after 6 months employment
- From inside Portugal:
- Hotel room up to 15 days (project-dependent)
- Reimbursement of domestic travel (up to 150) after 6 months employment
- Accommodation available only if currently in competitor housing
- Selection process: Language assessment interview(s)
- 28 days annual leave (pro rata)
- Onboarding and continuous training
Who Can Apply
- Eligible documents: EU ID residence card Manifestao de Interesse visas (subject to verification)
- Not eligible: Non-EU work permits without the above documents
Job Overview
Be the first point of contact for Italian-speaking customers handling enquiries via phone email or chat. Provide outstanding support troubleshooting and information across a range of products and services. Training provided.
Additional Info
- Transport allowance not provided
- Start your career in an international multicultural team!
Interested Apply with your CV and required documentation.