JOB AND CONTEXT
The Associate People Development and Culture plays a vital role in supporting the design coordination and execution of the companys Learning and Development (L&D) in delivering training programs managing engagement initiatives and ensuring accurate documentation and compliance. Collaborates with teams to promote a culture of continuous learning and development.
Duties and Responsibilities
Learning Strategy & Planning
- Support the design and implementation of the Learning & Development (L&D) strategy aligned with organizational goals.
- Conduct and assist in annual training needs assessments across functions.
- Coordinate the collection of learning requirements via brainstorming sessions surveys and forms.
- Analyze collected data to develop the annual learning calendar in collaboration with the Head of L&D
Employee Relations and Support
- Address employee inquiries related to learning programs and HR policies in a timely and professional manner.
- Support the resolution of workplace concerns by promoting open communication and fair practices.
- Assist in organizing and executing employee engagement initiatives to cultivate a positive work environment.
Program Coordination & Execution
- Organize and coordinate internal training programs such as Tech Talks ADL SEAL sessions technical training and ad hoc requests.
- Handle all logistics including trainer coordination venue bookings budget preparation and approval materials refreshments and communications.
- Manage attendance gather post training feedback and update training databases and dashboards.
- Ensure timely closure of training programs with all documentation and records in place.
External Training Facilitation
- Coordinate registration and participation for external training programs.
- Handle participant communication calendar bookings and feedback collection.
- Process and track PO approvals and budget utilization related to external learning.
Induction Management
- Conduct in-person inductions every Monday and bi-monthly general inductions.
- Maintain and update the induction database and provide monthly reports to the HOD.
Communication & Engagement
- Develop and send internal communications for upcoming trainings including flyers and instructional emails.
- Assist in creating the L&D monthly newsletter and welcome messages.
- Publish L&D leaderboards and support recognition activities for engaged learners.
- Maintain and update monthly training logs and trackers.
- Prepare dashboards and reports for management on training statistics and feedback insights.
- Ensure accurate documentation and compliance with ISO 27001 and Axiata Group standards.
Reporting & Documentation
- Maintain and update monthly training logs and trackers.
- Prepare dashboards and reports for management on training statistics and feedback insights.
- Ensure accurate documentation and compliance with ISO 27001 and Axiata Group standards.
Stakeholder Management & Council Support
- Act as the HR consultant and SPOC for the CEG Council.
- Manage CEG extended member list approve allocations and maintain the CEG activity tracker and SharePoint site
- Provide budget justifications and facilitate approvals related to L&D and CEG activities.
- Support the execution of the L&D strategy and annual training needs assessments.
- Coordinate internal training programs including logistics communication and feedback.
- Facilitate external training participation and manage related budgets and documentation.
- Conduct weekly and bi-monthly induction sessions and maintain induction records.
- Create and manage internal communications newsletters and learner recognition content.
- Maintain training logs dashboards and ensure compliance with ISO and Axiata standards.
- Act as the SPOC for the CEG Council and manage related activities and documentation.
- Coordinate training-related payments and maintain organized training records.
- Collaborate on L&D R&D initiatives to align with industry trends.
- Support organizational-level training programs and special projects.
NEED TO KNOW AND NEED TO BE:
Education and Experience
- Bachelors degree in human resource management Psychology Education or Business Management.
- Minimum of 1 year of experience in Human Resources handling learning and development operations preferably in the IT industry.
Knowledge
- Familiarity with e-learning platforms (an added advantage).
- Understanding of learning and development functions within HR.
- Proficiency in Microsoft Office applications including Excel and PowerPoint.
Skills
- Strong interpersonal and communication skills (both written and verbal).
- Good presentation development skills (PowerPoint).
- Proficient in Excel for data handling and analysis.
- Effective organizational and multitasking skills.
Abilities
- Ability to work independently and collaboratively within a team.
- Capable of working under pressure and meeting deadlines.
- Detail-oriented with the initiative to take ownership of tasks.
Attitudes
- High level of professionalism and responsibility.
- Proactive and committed to continuous improvement.
- Flexible adaptable and enthusiastic about learning and development.