Lobby Manager
Lobby Manager
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Position: Lobby Manager Gurgaon
Business: Property and Asset Management Gurgaon
What this job involves
We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complexs main lobby area. You will ensure we provide excellent services creating a welcoming environment for tenants and visitors while maintaining smooth efficient and secure operations. Additionally you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include
Key Responsibilities:
- Manage the front desk and reception area overseeing staff and daily operations
- Greet and direct visitors tenants and guests in a courteous and professional manner
- Coordinate with security personnel to maintain a safe and secure environment
- Handle visitor management systems including check-ins badge issuance and access control
- Manage package and mail deliveries ensuring proper distribution to tenants
- Respond to tenant inquiries and requests promptly and efficiently
- Coordinate with facilities management team on maintenance issues and special events
- Maintain a clean organized and presentable lobby area at all times
- Liaise with building management to address any concerns or issues
- Implement and enforce building policies and procedures
- Manage lobby digital displays and update building directories as needed
- Prepare daily reports on lobby activities and incidents
Site details:
You will be working on Godrej GCR which is a Commercial located at Gurgaon
Site dynamics:
Work Schedule: Site team: e.g.: Property Manager 2 Other details if any
Reporting:
You will be reporting to the Property Manager
Sound like you Here is what were looking for:
Being Analytical and Meticulous
You will be responsible for building maintaining supporting and validating the performance of subordinate staff. Your role will focus on providing customer-oriented best-in-class visitor management and customer services. You must possess excellent attention to detail and strong problem-solving skills. Key aspects of your role will include assessing customer needs meeting quality standards for services and evaluating customer satisfaction
Qualifications:
Bachelors degree in hospitality management Business Administration or related field5 years of experience in a customer service role preferably in a commercial property setting and Strong interpersonal and communication skills
What we can do for you:
At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.
Apply today
Location:
On-site Gurugram HRScheduled Weekly Hours:
48If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Employment Type
Full-Time
