Front Office Supervisor- Nights
Front Office Supervisor- Nights
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Salary Not Disclosed
1 Vacancy
Job Description
Explore our very big world
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin your purpose belong to a global community and become the best version of you. At you.
The impact youll make
First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome youll be ready with answers to any questions and happy to offer information about hotel services facilities and the local area. Anything to help make their visit that bit more special. And creating the smoothest check-out experience youll make sure they leave us happy too.
What youll do
Lead and supervise the team on nights and take overall responsibility for the hotel overnight ensuring the safety and security of guests and associates
Complete regular walkrounds to ensure the building is secure and action any issues that arise
Ensure that the end of day reports to close the days business results are completed
Process guest check-ins assigning rooms and activating room keys
Answer respond to and process all guest calls messages questions or concerns
Process check-outs and resolving any disputed charges
What were looking for
A night owl ideally a person used to working nights
A warm people-oriented demeanour
A team-first attitude
Previous experience in a similar role or as a night team member looking for the next step
Flexibility problem-solving skills and multi-tasking ability the team is smaller on nights which results in quick thinking decision making and working together
Perks you deserve
In addition to an hourly rate of pay ensuring you are paid for every hour worked. well support you in and out of the workplace by offering:
Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants cinemas and more
Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family 20% F&B Discount 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
Pay - Annual Performance Related Pay Review
Health - Cycle to work scheme
Pension & Life Assurance
Flexibility do you need flexibility in your life talk to us as we know worklife balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations
Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days including weekends with shifts overnight - do you need flexibility in your life We are happy to discuss this with you!
If this sounds like the perfect role for you apply online
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability age and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
