CONVERSION & RETENTION AGENTS
CONVERSION & RETENTION AGENTS
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Job Description
Position: Conversion & Retention Agent (French - English Desk)
Priority for Conversion Agents
Australia 6:00-15:00
French 10:00-19:00
Are you fluent in French and/or English and passionate about customer service We are seeking experienced Conversion & Retention Agents to join our team in Cyprus. In this role you will be responsible for communicating with French -English speaking customers to improve conversion rates and enhance customer retention.
Responsibilities:
Conduct outbound calls to French - English speaking customers to convert leads into sales.
Provide excellent customer service to ensure customer satisfaction and retention.
Address customer inquiries and resolve any issues or complaints effectively.
Requirements:
Fluency in French and/or English (both verbal and written) is essential.
Proven experience as Conversion or Retention Agents is a must (Min 1 year)
Strong communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Excellent problem-solving abilities and a customer-focused mindset.
Flexibility to work in a fast-paced and dynamic work environment.
If you meet the requirements and are excited about engaging with French - English-speaking customers we would love to hear from you! Join us in Cyprus and be part of a dynamic team dedicated to customer satisfaction and business growth.
APPLY NOW!
Please note that only shortlisted candidates will be contacted for further information.
Employment Type
Full Time
