Technical Support Engineer
Technical Support Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a solutions-driven professional with a passion for technology and automation Were seeking a Technical Support Engineer to join a fast-growing innovation-focused team in Naperville. This is a full-time direct hire opportunity with a competitive salary and room for growth.
Key Responsibilities:
- Lead technical support strategy owning solution architecture and customer engagement in the industrial automation space
- Translate customer needs into scalable cost-effective solutions
- Act as a key technical liaison building trust and credibility with strategic clients
- Deliver on-site demos technical workshops and proof-of-concepts (POCs)
- Collaborate closely with internal sales product and engineering teams to drive customer satisfaction
- Build and mentor a small technical team providing coaching onboarding and performance development
- Maintain consistency and quality across technical solution delivery processes
Qualifications:
- 3 years of technical experience in automation robotics machine vision or a related field
- Strong problem-solving and solution-design skills
- Excellent communication and presentation skills
- Comfortable working cross-functionally with technical and non-technical teams
- Experience with industrial systems controls or integration is a plus
- Leadership or mentoring experience preferred
Why Youll Love This Opportunity:
- Work with innovative technology in a high-growth industry
- Join a mission-driven team that values collaboration and impact
- Opportunity to influence product development through real-world feedback
- Be part of a company that supports professional growth and development
Employment Type
Full Time
