German Customer Specialist in Portugal
German Customer Specialist in Portugal
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Job Description
Elevate Your Career in Customer Support!
Were looking for a motivated and customer-focused Customer Support Specialist to join our vibrant and fast-paced team. If youre quick to adapt thrive in high-energy environments and enjoy making a real difference for people this could be the ideal role for you!
Role Overview:
As a Customer Support Specialist youll be the first point of contact for customers providing top-notch assistance across various channels. Your clear communication and problem-solving mindset will ensure a smooth and satisfying experience for every user.
Key Responsibilities:
- Deliver prompt high-quality support via phone email chat and social platforms
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Assist users with tasks such as setting up accounts resolving login and identity issues managing transactions and troubleshooting tech problems
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Approach every interaction with empathy professionalism and a solutions-driven attitude
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Respond to inquiries with accuracy and urgency always keeping the customers needs in focus
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Build trust and rapport through thoughtful clear communication
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Follow internal workflows and best practices while ensuring excellent service standards
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Share feedback to help improve support processes and elevate overall user experience
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your well-being
- Relocation Package: Assistance to make your move smooth and stress-free
- Remote Work: Enjoy the flexibility of working from home
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
