Empty Homes Coordinator
Empty Homes Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!
We are looking for an Empty Homes Coordinator to join our teamin Portsmouth! This is a full timeroleworking 37 hours a week with a minimum of 20% of this to be office based to promote collaboration and team working. This is a 12 month fixed term contract role to cover maternity leave in the team.
Wantto know what great benefits we can offeryou
- 26days holiday (plus bank holidays) pro rata with the opportunity to buy or sell annualleave
- A generous contributory pension of 6%. Well match employee contributions between 7% and 10%
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity paternity adoption and shared parental leave
- Access to counselling legal and financial information
- Electric car scheme
- Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes
Heres the facts about the role:
Our Empty Homes (void properties) teamfocus on delivering a great customer experience whilst ensuringour investigation repair and maintenance is resolved quickly and to a high standard. This role plays a key part in planning and co-ordinating trades work completing documentation and supporting the team in the day-today activities.
The empty homes co-ordinator will provide an efficient communication administration and planning function to the Empty Homesservice area including planning trades work and maintaining live records for their day to day activities. Youll be responsible for completing documentation ordering materials and colleague liaison. Youll acknowledge any customer complaints within defined timeframes when requested and complete call backs for the Empty Homes team within designated timescales.
Youll regularly liaise with and work alongside other areas of the business including the customer experience team to make sure that everything runs smoothly and that service levels are maintained. Its essential you have excellent attention to detail ideally having come from a planning / administration role within the property and maintenance sector. Youll need to be organised and able to work well under pressure.
Interviews are due to take place on the 12 June at our Portsmouth office (subject to change).
The Company
Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.
Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.
Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the fifth largest developer of new homes amongst housing associations in England having built over 1500 last year.
This is summed up in our vision More homes bright futures.
Living VIVID
Were ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations.
As a people business we work hard to create a high-performing and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our award-winning initiatives.
Private medical / medicash benefits
Enhanced
paternity / maternity leave
Qualification funding support
Electric car scheme
Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.
Were a disability confident leader with disabled-friendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.
If you need additional support with your application please get in touch with us
on 0 or email.Well be happy to help.
Documents
Required Experience:
IC
Employment Type
Unclear
