Portuguese Tourism Agent Support - Malaga
Portuguese Tourism Agent Support - Malaga
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Job Description
Role Overview:
As a Customer Support Specialist youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. Youll be part of a multicultural and dynamic environment helping customers from across the globe.
What Youll Do:
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Support customers with booking upgrades changes or general inquiries
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Offer friendly solution-oriented service via phone email and chat
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Work closely with internal teams to resolve customer issues
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Ensure all interactions meet quality and compliance standards
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Maintain up-to-date knowledge of company services and procedures
Languages Required:
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Portuguese (Native)
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Spanish (C1)
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English (Minimum B2)
What Were Looking For:
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Experience in customer service (ideally in tourism or hospitality)
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Excellent communication skills and empathy
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Comfortable using digital tools and working in a structured environment
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Availability to start training on 4th June 2025
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Located in or willing to relocate to Mlaga
Job Details:
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Modality: On-site (Business & Management format)
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Sector: Tourism Upgrade Booking
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Job Start: 13 June 2025
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Contract Type: Full-time
Join a vibrant and growing team in one of the most beautiful cities in Spain!
Employment Type
Full Time
