Job Description:
Location: Indianapolis IN
This is an on-site position located at 9045 River Road Indianapolis IN 46240.
Company Overview
Performing over 80 million utility locates annually USIC is the most trusted name in underground utility damage prevention and protection. USIC provides a full suite of public and private utility services throughout the United States with advanced offerings and superior technology to meet every underground utility damage prevention and protection need.
Our mission is to deliver quality efficient safe and innovative solutions to protect our partners infrastructure and critical assets.
Summary
USIC is seeking aRevenue Operations Analyst to support the commercial organization. This role will report to the Director Revenue Operations and is a vital part of the Sales & Revenue Operations team at Corporate Headquarters. This is a high-impact role that supports the commercial team through detailed analysis and data-driven insights to a wide variety of data needs and requests. They are the SME of the enterprises data structure for Sales & Revenue Operations understanding where critical data resides and how to extract and compile data meaningfully to lead to excellent decision making. They will work closely with sales and revenue operations leadership to remove friction in the data gathering processes and provide keen insights on the analysis performed to lead to better decision-making. As the enterprises statistician for Sales & Revenue Operations this role provides critical data analysis and insights for a wide variety of needs including queries to insights for sales performance compensation pricing analysis account and industry whitespace new business lines enterprise and corporate account performance and needs and customer driven insights.
Success in this role requires hands-on high-touch and proactive engagement with multiple departments and levels of the organization. Strong communication coupled with excellent analytical skills are required. Being able to identify the right problems to solve turn data into actionable insights prioritize requests and influence and drive insights into process improvements and business results is a must. A successful candidate must have a passion for data integrity sales excellence process adherence and have the confidence and positive attitude to make a difference.
Responsibilities
- Mastery of Business Analytics:The Revenue Operations Analyst intakes data requests from the business executives and supporting functions and then creates simplified reporting and dashboards for executive management and business teams. These can include complex data sets that must be merged and mapped accordingly.
- Data Modelling and Presentation: The Revenue Operations Analyst creates refines shares and presents data modeling to guide the business and management teams to explore what-if scenarios and potential sales structure and territory changes to improve organic and inorganic growth. They interpret data with precision to provide data-driven rationale to business decisions.
- Insights for Better Decision Making: The Revenue Operations Analyst creates refines shares and presents data modeling to guide the business and management teams to explore what-if scenarios and potential sales structure and territory changes to improve organic and inorganic growth. They interpret data with precision to provide data-driven rationale to business decisions.
- Create reporting visualizations and dashboards from data requests which could include a variety of sources to clearly communicate complex data in a simple form to a diverse set of audiences. Be the expert data analyst and expert presenter of findings.
- Analyze existing reporting and develop new reporting across the technical stack to deliver analytics and insights from the organizations data to executive management and business team members.
- Create refine share and present data modeling to guide the business and management teams to explore what-if scenarios to improve organic and inorganic growth. Interpret data to provide data-driven rationale to business decisions.
- Analyze sales and business performance considering sales goals KPIs and identify areas of weaknesses and gaps in the organization coverage model data structure and requirements and data processes to improve the organizations internal operational support and sales performance.
- Support the development of sales incentive plans and quota planning by analyzing the impact of proposed changes recommending a course of action to Sales & Revenue Operations leadership and implementing changes in the sales planning model.
- As needed build tools models and business processes to enhance clean and prioritize data in Salesforce Power BI and other systems.
- Analyze and present sales data trends issues opportunities and forecasts to support decisions and the strategic initiatives of the organization.
- Reporting and analysis for the Commercial team including executive reporting of sales results key metrics and KPIs campaign tracking and analysis and ad hoc strategic analysis.
- Lead and maintain high levels of quality accuracy and process consistency in planning forecasting and budgeting approaches used by the Commercial organization.
- Identify and improve metrics that deliver better business performance better analytics and better insights.
- Develop and maintain performance dashboards in Salesforce and other related tools that encompass key metrics and the businesses position with accurate and timely data.
- Ability to make thoughtful decisions based on rigorous analysis in a timely manner translating those results to easily digestible messages communications and presentations.
- Resolve issues proactively for the business segment within Revenue Ops systems tools and processes. Think strategically and act practically to ensure sustainability and usability of systems.
- Work with cross-functional departments (Finance IT Billing) to standardize and optimize the commercial reporting process.
- Assist in sales tools optimization including Salesforce Outreach and others. Drive and implement best practice utilization of data.
Requirements
- BA / BS degree or equivalent experience required.
- 2 to 3 years minimum of Sales/Revenue operations experience with a focus on sales analytics
- Strong to expert-level mathematical analytical and quantitative skills.
- Advanced proficiency in Salesforce reporting and dashboards required.
- Strong Power BI and other data visualization tool skills.
- Expert in Excel including complex functions to manipulate and calculate data for analysis.
- Proficient in Microsoft Office suite - Word PowerPoint and Visio.
- Strong communication organization and time management skills.
- Ability to be creative and analytical with excellent problem-solving skills.
- High level of detail orientation.
- Self-motivated driven collaborator exceptional interpersonal and communication skills and demonstrated ability to take ownership.
- Resourceful ability to self-manage high sense of accountability.
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
Required Experience:
IC