Technical Product Owner

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs a team of select expert independent agents and innovative digital tools to keep it simple and easy. Well blend our partners products and capabilities with all that is Berkley generating a modern solution for the customers we serve.

Our culture is one of innovation creativity and teamwork. Our team is highly motivated passionate about our business and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

The company is an equal employment opportunity employer.

We have an opportunity for a Technical ProductOwner to join our Berkley One team! Reporting to the IT Manager of Business Services you will collaborate closely with business stakeholders and support organizations to analyze design and implement technology solutions that enhance operational efficiency and support the business objectives.

This role can be based in our followingoffice locations: Morristown NJ; Wilmington DE; New York NY (Manhattan); or West Hartford CT. We work in the office 4 days in the office 1 day remote

We have a welcoming culture valuingour employees we trademarked the phrase Everything Counts Everyone Matters to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!

Key functions include but are not limitedto:

Requirements Gathering and Analysis:

• Collaborate with stakeholders to deeply understand the why behind business needs and gather requirements that drive strategic value
• Conduct detailed analysis of business processes and workflows
• Translate business requirements into functional specifications for IT solutions
• Leverage data analytics to inform and refine requirements definition ensuring data-driven decision-making

Solution Design and Development:

• Work with cross-functional IT teams to design system solutions that not only meet business needs but also anticipate future requirements and scalability
• Develop and document technical specifications and system architectures
• Ensure solutions align with industry standards and best practices

Implementation and Support:

• Ensure solutions are implemented with a focus on user experience and long-term sustainability
• Coordinate with development teams to implement system changes and enhancements
• Conduct system testing and validation to ensure quality and functionality
• Provide training and support to end-users on new systems and processes

Project Management:

• Manage projects from inception through completion ensuring timely delivery
• Monitor project progress identify risks and implement mitigation strategies
• Prepare project documentation and reports for stakeholders
• Manage projects with a product mindset focusing on delivering value incrementally and iteratively

Continuous Improvement:

• Identify opportunities for process improvements and efficiency gains
• Stay updated on industry trends technologies and regulatory changes
• Recommend and implement enhancements to existing systems and processes

• Bachelors Degree or higher or equivalent work experience
• 5 years of experience working with cross-functional teams to define requirements for insurance-related feature implementation
• Robust technical background in system design and development
• Ability to define and implement strategic support processes and solutions
• Understanding of personal lines insurance products processes and regulations preferred
• Proven negotiation skills to assess trade-offs and ensure ongoing alignment in priorities with stakeholders
• Experience in defining success criteria for project implementation
• Excellent organizational skills to manage multiple ongoing implementations simultaneously
• Exceptional analysis and problem-solving ability with a proactive disposition
• Proficiency in SQL and data analysis skills
• Experience with work management/ticketing solutions (ex. Jira)
• Comfort with rapidly changing priorities business needs and conditions
• Exceptional oral and written communication skills a communication style flexible to the situation and ability to communicate clearly and with a purpose
• Ability to remain calm under pressure demonstrating integrity and follow-through on tasks able to challenge the norms while working collaboratively with colleagues at all levels of the organization
• A strong sense of accountability and ownership
• Natural curiosity a love of learning how things work and always on the lookout for innovative improvements

2025 B1 Technical Product Owner JD