Italy Customer Operations Internship
Italy Customer Operations Internship
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Job Description
Italy Customer Operations Intern 6 months Milan
For our Italian office in Milan Amplifon is looking for a talented person to join ourCustomer Operations team.You will have the opportunity to work in a big transformation project in a truly fast-paced environment in a business constantly evolving with great empowerment and growth opportunities.
Does the opportunity sound interesting to you
We consider interns as responsible team members who can have an impact starting from the day 1.
Youll be in charge of:
- Managing and coordinating the customer care channels and shops tickets;
- Tracking and monitoring of contact centers quality;
- Tracking and monitoring of performance results across the different contact points (TV Digital CRM);
- Delivering business and customer care campaigns and liaising with external and internal stakeholders;
You are the right person if you:
- Have a background in Economics Management Marketing Communication or similar
- Speak Italian and English fluently
- Possess a good command of Microsoft Office (Power Point & Excel)
- Are a problem-solver with a lateral thinking mindset able to identify creative solutions and workarounds in a dynamic environment
- Are energetic flexible committed and positive
Curious about who youll be working with Take a peek at the managers profile here:@Pasquale Esposito
What else
Besides the challenging and interesting opportunity we offer:
- 6 months internship in our Italy Headquarters located in Via Vezza dOglio 7.
- Competitive monthly reimbursement.
- Full time experience Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team youll be working with!).
- Home office YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future starting from the improvement of our Winning Workplace. Aligned to this goal we offer employees the possibility to work 9 days/month remotely
- Ticket restaurants worth 8 euros for each working day.
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20000 professionals and a network of 10000 points of sale in 26 countries Amplifon helps people rediscover the emotions of sound. The company values people as the key to its success offering growth opportunities in a multicultural and international environment.
Amplifon has been recognized as a Top Employer 2025 in Europe North America and Latin America Australia and New Zeland by the Top Employers Institute. Additionally we are proud to be the first Italian multinational to be certified among the Global Leading Employers 2025.This recognition spans all 26 countries where we operate.
Are you ready to embark on a journey and amplify your potentialAmp Up Your Career apply now!
Required Experience:
Intern
Employment Type
Full-Time
