Manager - PMO

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager PMO!
Recommend actions regarding management of the program
Help co-ordinate funding and approval submissions for program (e.g. CPIA)
Report on whether projects are delivering capabilities in line with the baselined scope schedule costs and benefits in line with the agreed investment plans
Management of the Program schedule and interdependencies through tracking analysis and feedback to the Program Director
Provide strategic oversight informing the program or project when reporting policy or strategy changes (e.g within the DX)

Responsibilities
Work with the Program Director to ensure the program adheres to Program Execution Project Execution Program/Project Governance Change Management and Risk frameworks Project Accounting Guidelines and methodologies as outlined by the Delivery Excellence (DX)
Facilitates the Deep Dive sessions within the program to help monitor status and fast track the resolution of issues
Work with the Program Director to ensure that all mandatory templates documentation and processes are completed and signed off for compliance and audit purposes
Ensure appropriate project governance processes are embedded within each project
Track changes to the program and ensure change records are authorised as per requirements of the Program Execution Framework (PgEF)
Develop and maintain the Program Management Plan including documentation of the programs operating rhythm and all the processes and guidleines around status reporting milestone management risk and issues management dependency management change control procedures document management procedures asset management program meeting structures and timings
Implement the necessary program registers to track key decisions achievements and action items along with requisition and invoice approvals
Establish monitor and coordinate project reporting timelines and structures
Review and monitor reporting commentary on projects and ensure there is transparency in reporting
Review all status reports for content and quality
Provide an ongoing program health check
Collate financial data produced by Enterprise Project Finance into program/project Steering Committee packs and other program reporting
Ensure risk management plans are in place current and followed
Monitors unresolved or critical issues and risks and appropriately escalates these to the Program Director Ensure program dependencies are identified and monitored to avoid material impacts to the program
Ensure program assumptions are regularly retested to confirm they are still valid
Utilise change control processes issues and risks processes and document management processes
Establish clear delegated authority accountabilities and performance management structures
Manage the workload of the PMO and the prioritisation of ad hoc work requests vs core deliverables
Assist the PMO Director to coach mentor and onboard the team as required
Provide ad-hoc delivery support for the Program such as assisting to understand how to pragmatically apply Governance Frameworks and the PgEF and assisting during short-term resourcing needs

Qualifications we seek in you!
Minimum Qualifications
Graduate

Preferred Qualifications/ Skills
People Leader - Experienced and capable PMO practitioner and people leader. Demonstrates resilience to deliver outcomes in sometimes challenging environments
Accountability - Taking action to ensure obligations are met; holding self and others accountable for behaviours and outcomes
Collaboration - Working with others to achieve shared goals sharing knowledge and experience with others to achieve objectives. Always considers why and creates solutions to match organisational needs
Analysis & Problem Solving Proven experience in analysing situations or issues considering all options prior to recommending and implementing a solution. Keen eye for detail alongside a continual appreciation for the contextual bigger picture to maintain overall Village deliverables.
Stakeholder Management - Ability to be build strong relationship with key stakeholders to collaboratively achieve organisational objectives
Planning & Organising - Structured and organised approach. Develop plan and organise adjusting activities to achieve outcomes
Influencing & Negotiating - Positively influence and negotiate with others creating acceptance and support for ideas and concepts
Communicates Effectively - Clearly present ideas and information to others both written and orally team player and strong interpersonal skills. Builds rapport with others easily adapting communication style to suit the individual and situation
Transformation Enthusiastic to play a key driving role in Transformation. Understands performance outcomes and measures for key Program goals
Timely - Ability to work at pace and with accuracy List of preferred qualifications
Financial Management - Apply financial acumen and judgement including financial analysis managing and reporting project financials
Define a PMO operating model which provides insights advice and supports integration of functions from a PMO perspective for projects/programs
Apply governance structures and frameworks within a project program or portfolio
Resource Management - Optimise resource costs by providing insights and identifying waste within the Project Operating model
Scheduling - Manage the timely completion of the project - through defining and sequencing activities effective estimation of resourcing effort & durations; development and controlling schedule
Quality Management - Plan and execute quality management activities that ensure consistent quality outcomes through adherence to polices controls and standards

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.