Solution Demonstration Specialist
Solution Demonstration Specialist
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Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
The primary focus of the Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch Records Management Mobile Data Field-Based Reporting and Jail Management software as part of the overall sales process. This includes Public Safety Applications Next Generation 911 Video Solutions Control Center solutions Mobile Data and Portable Devices to federal state regional local government and public safety agencies.
Job Description
This is a customer facing position that relies on solid presentation skills experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills leadership qualities communication skills and a collaborative attitude. Public Safety industry experience is expected with specific emphasis on PremierOne Computer-Aided Dispatch PremierOne Records Management Field-Based Reporting Jail Management software and/or our analytical/situational awareness applications as either a customer or vendor.
The Solution Demonstration Consultant will be responsible for but not limited to the following:
Conducting software product demonstrations for potential and existing customers
Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions
Providing technical product advice and demonstration support during pre-sales discussions
Assisting sales personnel in solving complex sales support problems surroundingproduct capabilities and functions
Must present demonstration with energy and enthusiasm
Additional Responsibilities Include:
Evaluating personal effectiveness of product demonstrations
Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures
Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features
Providing customers and sales representatives with technical advise on pre-sales product demonstrations
Providing post-sale consulting support for the operating software products
Qualifications:
High School Diploma or equivalent
Must be willing to travel up to 75%
Seeking 4 years of experience working in the Public Safety Industry
Prior experience in law enforcement or other public safety disciplines Instructional Technology or Business Administration preferred; Graduate of law enforcement training academy preferred
Seeking 2 years of technical product user experience or support experience
Specific experience with Motorola software products preferred (PremierOne Flex and/or Command Central)
Prior experience as a law enforcement or public safety officerpreferred
Experience with and an in-depth working knowledge of public safety software including records management software preferred
Must conduct demonstrations with enthusiasm and energy
Ability to travel frequently
Ability to lift up to 50 pounds
This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policyand therefore requires successfully passing a more stringent fingerprint background checkadministered by Motorola Solutions Inc. customers.
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Basic Requirements
- High School Diploma or equivalent
- 4 years of public safety experience
- Must be able to obtain background clearance as required by government customer
Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
NoOur :
- Incentive Bonus Plans
- Medical Dental Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
