Patient & Site Engagement opeations Specialist - Sponsor Dedicated
Patient & Site Engagement opeations Specialist - Sponsor Dedicated
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Job Description
Job Overview
Collaborate with pre and post award stakeholders to manage the coordination planning quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/sponsor-facing meetings (i.e. KOM IM F2F/LL etc.) to present strategy/rationale train CRAs and site staff and conduct recruitment support workshops as required. Ownership for study KPI and financial performance.
Essential Functions
Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
Manage the scope of work objectives quality of deliverables and other activities of assigned projects (based on scope may co-manage or independently manage these projects)
Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
Management of assigned project budget(s) to meet financial and company goals (realization targets)
Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
Develop and implement risk management plans for minimizing impact on project objectives and deliverables
Other duties as assigned by Management
Maintain knowledge of current recruitment trends vendors and technologies to increase productivity and recommend additional support as needed
Leverage internal intelligence to support and refine strategy on assigned projects
Provide technical expertise as able in support of project specific and interdepartmental training efforts
Support continued process improvement to ensure quality in the department
Performing executional task to manage vendors and patient advocacy groups ( e.g. vendor budgets totality PO requests change orders contracting compliance submission invoice reconciliations etc)
Liasing with vendor accoutn manager to ensure impact tracking on PSE activities and corresponding digital assets
Ensuring timely PSE related updates to data systems (e.g. DEICT dasboard vTMF); supporting PSE manager in pulling relevant reports.
Coordinating schedules among internal and external stakeholders to suppport meetings planning for PSE activities.
Undertaking logistical components for congress/conference planning for R&D activities.
Participating in cross - DU PSE forums/community of practice to share learning and best practices.
Qualifications
Bachelors Degree Health care or other scientific discipline or educational equivalent Req
6 yrs. of relevant industry experience. Equivalent combination of education training and experience.
In depth knowledge of the drug development processes across all functional areas
Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Strong interpersonal skills effective presentation skills
Ability to establish and maintain effective working relationships with coworkers managers and clients
Computer skills including proficiency in aspects of data analysis and presentation software Microsoft Word and Excel
Good written and verbal communication skills including good command of English
Ability to influence effectively within SPN/PRP team and project teams including TSL PL CL CRA and the customer
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
