Improvement and Recovery Programme Manager
Improvement and Recovery Programme Manager
Posted on :
04-06-2025
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1 Vacancy
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Job Description
6 months contract with local authoirty
Programme Manager - Improvement and Recovery Plan
We are seeking a Programme Manager to provide senior programme management capacity to focus on specific workstreams related to complaints within the Improvement and Recovery Plan. The successful candidate will be responsible for driving all aspects of the programme working closely with the Head of Service and a wider set of services directly responsible for complaint handling. This role will involve defining the existing programme developing business cases mobilizing the programme ensuring specific tasks are progressed and change is implemented developing appropriate reporting managing risks and issues and ensuring focus on impact and benefits. The Programme Manager will also be expected to work on other high-profile programmes and corporate PMO roles as required including programme management of other programmes such as a commissioning workstream and the development of consistent approaches to programmes across the Council.
Requirements
Requirements:
- Proven experience in programme management
- Strong understanding of complaints handling processes and regulations
- Ability to develop business cases and mobilize programmes
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Project management certification (e.g. PMP PRINCE2) preferred
Requirements: Proven experience in social care quality assurance and improvement. In-depth knowledge of social care regulations, policies, and procedures. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with cross-functional teams. Relevant certification or training in quality assurance and improvement is a plus.
Employment Type
Full Time
Key Skills
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