Assistant Front Desk Manager - Limelight Boulder
Assistant Front Desk Manager - Limelight Boulder
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1 Vacancy
Job Description
Position Summary
The Assistant Front Desk Manager directs the activities of the Front Desk staff to maximize room revenues and to assist in room availability control. In partnership with the Front Desk Manager this role ensures adherence to established procedures and standards while ensuring the highest quality guest experience. This position reports to the Front Desk Manager.
The salary range for this position is $59000 - $63000. Actual pay will be dependent on budget and experience all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until June 22 2025.
Essential Job Functions/Key Job Responsibilities
Assist with supervisory responsibility including but not limited to: progressive discipline performance evaluation and termination
Performs as Manager on Duty as required
Assist with maintaining the working environment and administration for staff including Kronos Payroll Cycles and submitting Tip/Commission reports to payroll at scheduled deadlines
Train new staff and cross train in the slow seasons for development and motivation; coach as needed
Work with hotel departments and establishments regarding groups VIPs and individual guests to ensure an excellent experience. Work to resolve all credit problems daily with accounting
Ensure the smooth functioning of the registration and cashiering areas of the Front Desk
Enforce property policies and standards at the Front Desk ensuring the best experience for every guest
Work with overnight staff to ensure follow-up on any problems guest requests etc.
Ensures guests receive exceptional service and assist with guest complaints. Communicate any issues to the Front Office Manager
Demonstrate working knowledge of safety and fire procedures
Other duties as assigned
Qualifications :
Education & Experience Requirements
College degree preferred
Minimum of 1 - 2 years of hotel experience in a supervisory role required
Knowledge Skills & Abilities
Knowledge in computer programs such as Microsoft Office
Proficient knowledge in company policies and procedures
Detailed knowledge of internal processes workflows and decision-making protocols
Proficient knowledge of employee management strategies performance evaluations and conflict resolution techniques
Proficient knowledge of industry regulations and how they affect business operations
Skill in assigning tasks and responsibilities to team members based on their strengths
Ability to work effectively with different departments to achieve business objectives
Skills in managing relationships with both internal and external stakeholders
Ability to delegate tasks effectively empowering teams while maintaining accountability
Ability to handle interpersonal and team conflicts in a constructive manner
Ability to handle difficult customer interactions and ensure high levels of satisfaction
Ability to manage multiple priorities and projects simultaneously without sacrificing quality
Ability to communicate in English and Spanish preferred
Additional Information :
Work Environment & Physical Demands
Ability to stand walk or be on your feet for extended periods of time kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.
E-Verify & Right to Work Poster
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
