DescriptionSenior IT Solutions Analyst
Location: Irving TX. (Possible remote for the right candidate)
Position Summary:
A Sr. Solutions Analyst is an information technology professional who functionally designs systems applications and user interfaces for a solution that supports a specific business process. A Solutions Analyst works closely with our external customers and operations (internal and external) to identify process and system improvement opportunities and documents business and technical requirements. A Solutions Analyst assists with implementation and training of the solution which ensures business and technical process compliance. These professionals have a wide range of technical and business knowledge rather than focusing their skills in a specific area of information technology.
Major Responsibilities:
Works closely with external customers operations (internal and external) IT departments and project team during freight management solution design and definition.
Translates business requirements into system requirements
Manages the projects and/or solutions to meet client group expectations.
Main point of contact for client group updates issues and questions.
Tests and certifies that the solution meets the customer and business process requirements.
Participates in Customer sales presentations to articulate Penskes technology solution capabilities
Designs business process solutions based on system capabilities.
Identifies new applications and functionality required to support a specific requirement.
Trains end-user groups on how to use the solution.
Leads project scope and recommend technical solutions to meet customer needs.
Creates project plans timelines milestones goals and ownership
Leads regular meetings to ensure the effectiveness of the plan cost implications and quality of the solution
Involved in analyzing system/software capabilities and how it relates to creating a technical solution.
Identifies future opportunities for system enhancement and value generation.
Leads a team of Solution Analyst
Mentors junior level associates.
Identifies and communicates tasks to the appropriate departments required to develop and implement the solution.
Assesses solution quality and certify that it meets the customers requirements.
Provides feedback to managers of project members that helped to develop and implement the solution.
Assists with writing reviews for associates in their team.
Provides input on the training needs and skill improvements for associates in their team
Other projects as assigned by the supervisor
Qualifications:
Bachelors degree in Computer Science Information Systems Management Information Systems or Business Administration.
10 years of Solutions Design experience
7 years of direct and relevant work experience with WMS systems - RT Locator is a plus
5 years of data analysis and SQL skills
3 years of project management experience (including large scale projects and managing multiple projects at one time)
Prior consulting and business solution experiences
Experience working as a liaison between customers operations and technology
Green Belt Black Belt Lean or PMP certification preferred
Must have full understanding implementation project lifecycle methodologies and standards
Must be proficient in troubleshooting skills and show the ability to apply knowledge to resolve issues.
Should have knowledge of technologies and how to apply them to develop a solution
Must have the following skills:
-Effectively collaborate with all project members
-Effective listening & influencing
-Written and oral interpersonal communication
-Strong customer service focus
-Ability to work independently or on a team
-Time management
-Initiative in issue resolution and prevention
-Consultative skills
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening is required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Salary: $115000 - 150000 DOE
Benefits: Our excellent benefits plan keeps associates and their families happy healthy and secure. To learn more visit Experience:
Senior IC
Senior IT Solutions Analyst
