Key Account Manager - Clinical Diagnostics (IVD)

What youll do

This role is central to our commercial success and long-term customer relationships. You will be responsible for developing account strategies growing revenue and ensuring customer satisfaction in two focus areas:

1. Strategic sales enablement Working with our partners commercial leadership teams to drive adoption of LGC solutions within clinical diagnostic labs across EMEA and APAC. Youll support regional sales teams lead conversions and strengthen our Multichem Quality Control partnership. (Approx. 75%)
2. Corporate account management Supporting R&D and manufacturing sites across EMEA with critical components such as oligos antigens enzymes antibodies and quality controls. (Approx. 25%)

Youll engage with key decision-makers from lab managers to C-suite executives and act as the primary commercial contact for all aspects of the partnership.

Your key responsibilities

• Develop and deliver sales strategies aligned with revenue targets and business objectives
• Serve as the internal champion for your strategic partner driving shared growth goals
• Lead regular business reviews present performance updates and manage commercial communications
• Collaborate cross-functionally to resolve issues prioritise product deliveries and manage demand
• Forecast revenue and develop pricing models using data-driven analysis
• Negotiate contracts and build roadmaps to capture new opportunities and product launches
• Represent LGC at global events customer meetings and roadshows
• Provide feedback to product and innovation teams to support future development
• Maintain accurate records and project timelines ensuring transparency and accountability

Qualifications :

What youll bring

We seek a commercial leader who prioritises relationships and excels in a dynamic environment.

To succeed in this role youll need:

• A degree in biomedical science clinical biochemistry or a related field
• At least 5 years experience in strategic sales B2B account management or corporate partnerships in the IVD space
• Expertise in clinical biochemistry and immunoassay; molecular diagnostics experience is a plus
• Proven connections across EMEA diagnostic labs and networks
• Strong communication skills with confidence presenting to senior collaborators
• Advanced Excel skills and the ability to manage complex pricing models
• Experience working with international clients and internal customers
• A collaborative approach and strong project management skills
• Fluency in English (spoken and written)

Bonus points if you have

• Experience with molecular workflows or serology
• Familiarity with global regulatory frameworks (e.g. ISO 13485 CE 510k NMPA)
• Proficiency in other European languages
• Network connections in APAC or the Americas

Work conditions

• Travel & Time Expectations: Willing to travel up to 60% including overnight (both domestically and internationally). This position may be required to work evening or weekend hours in support of business and customer needs.
• Work Setting: Primarily a home-based work environment dependent on business needs

Additional Information :

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Benefits

25 days holidays

• Life assurance & health allowance
• Discounts with local and national retailers
• Free 24/7 Employee Assistance Programme
• Recognition schemes and monetary awards

At LGC we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process please let us know.

Join us in this outstanding opportunity to be part of a company that is leading advancements in the industry!

#lgcij

Remote Work :

Yes

Employment Type :

Full-time