About your tasks:
- Take ownership of planning managing and evolving our CRM initiatives for France across channels such as newsletters push notifications print onsite and in-app primarily via our Customer Data Platform (CDP)
- Continuously optimize campaigns based on KPIs and A/B testing to drive performance
- Develop and implement personalization and segmentation concepts tailored to our users and continuously expand them
- Collaborate with our CRM automation team to develop trigger-based campaigns based on audience insights and business goals
- Definition and management of promotional plan including briefing coordination and analysis
- Work closely with CRM colleagues across countries as well as the CRM Data Science & Automation teams Category Management Retail media Brand and Country management
Qualifications :
About you:
- You already have experience in CRM ideally within e-commerce and feel at home in the digital space
- You enjoy working with data keep our customers at the heart of your thinking and work in a structured solution-oriented way
- You are fluent in French and English and can collaborate effectively across teams
- If you want you can work mostly remotely but you are open to joining your team in Cologne once a month
Additional Information :
About your benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for yourself or developing your skills we offer a wide range of different site-specific benefits:
- Work from Home: If your job doesnt require you to be in the office we offer full flexibility on where you work even for up to 20 days per year anywhere within the EU
- Welcome Days: We want you to feel at home from day one. Thats why well welcome you with a comprehensive onboarding program
- Redcare Events: We promote team-building through creative team events and celebrate our successes together at regular company parties
- Kindergarten Grant: We offer a mothlly 100 subsidy for employees who pay for childcare in kindergarten
- Mental Health: Get fast and professional help from Likeminded psychologists anonymous and free of charge
- Personal Development: We believe in lifelong learning. We support your growth with a wide range of internal and external trainings
- Flexibility: Whether its work-life balance or more day-to-day flexibility we support you in shaping your working hours
- Mobility: We provide you with a fully funded Deutschland-Ticket for unlimited public transportation use
- Sports & Health: Your wellbeing matters to us. Benefit from a wide range of health offers including a membership (M) at Urban Sports Club to access a broad selection of sports activities
Remote Work :
Yes
Employment Type :
Full-time