Telesales Consultant
Posted on :
04-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Purpose
- Responsible for clients orders and invoicing on system. Follow up on related matters such as collection delivery and any pending issues.
- Perform duties in accordance with Malia Group Policies and Procedures.
Duties And Responsibilities
On Sales and Customer Service
- Report to Sales Manager about clients complaints regarding delivery delays. Follow up on corrective action plan
- Collect client orders by phone/email when necessary and communicate overdue balance with the corresponding delay
- Handle client invoicing and follow up on pending orders and delivery delays. Solve returned invoices within 48 hours by coordinating with the responsible customer consultant
- Answer satisfactorly customer queries related to delivery delay out of stock situation information about product usage drugs side effect
- Follow up on customer payments send a statement of account to customers with request for confirmation
- Inform clients (Pharmacies and dispensaries) about products that will be withdrawn from market
On Sales Support
- Update on a regular basis visa client data to be accurate at all times
- Keep clients target data accurate and updated on system at all times
- Ensure that sold product has its target and public price entered on system in due time (before selling it). If target is not available on system coordinate with concerned parties to have it implemented
- Issue delivery notes (free goods) as per requests
- Coordinate with the delivery department for the dispatching of samples sent by internal mail
- Monitor sales procedures to stay in line with company policies and procedures
Qualifications :
Education
BA in Management or equivalent
Experience
Up to 1 year of previous related experience
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
