Technical Services role to support in strategic growth of all business segments in Bangalore location.
Act as an active member in support sales and marketing team to provide technical support / with marketing tools / documentation
Provide technical inputs/ recommendation to strategy development and implementation based on analysis of product performance in comparison to competitive products and reports that define and rank performance requirements for technical success
Provide technical support to customers as trouble shooters and technical consultant including handling/ follow-up complaints on technical related issues.
Provide inputs and recommendations for developing/evaluating product applications defining marketability modifications and termination of ineffective products
Maintain an up-to-date working knowledge of newly developing technologies and manufacturing practices and share with the sales/marketing personnel
Develop processes and procedures in technical aspects to ensure successful introduction of the defined products.
Training and Development of Sales / Marketing & Application Team on product systems
Training and Development of Applicators and Distributors on product systems and its application.
Participate as part of a product launch team to ensure smooth introduction of the product in customer serving processes
Share with the sales and marketing team via reporting/ workshops the experience gained in technical service laboratories/ manufacturing processes in proper application/ formulation techniques
Support presentation/ seminars and workshops to launch product
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