Customer Service Officer (CASUAL)
Customer Service Officer (CASUAL)
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Job Description
Responsibilities will include but are not limited to:
- Liaising with medical specialists customers and patients about appointments
- Preparing files and documentation for medical specialists for their appointments
- Scheduling of appointments
- Maintaining busy inboxes with queries appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers or prospective customers
- Undertaking other tasks assigned to the Client Services team including reception duties dictation invoicing and supporting the greater team in general.
Qualifications :
To be considered for this role you will have:
- Demonstrated the ability to provide excellent customer service
- Excellent verbal written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach that is enthusiastic friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is a must
- Computer literacy with proficiency in Microsoft Office (Word/Excel)
mlcoa offers an exciting and fast paced team environment where client focus team spirit drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.
Additional Information :
Why join us
- Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel) Novated Leasing Salary Packaging Employment Assistance Program Paid Parental Leave & Purchased Leave.
- Employee Referral Program Be rewarded for successfully recommending great talent.
- Thorough induction ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.
You are welcome here.
Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
