Night Manager
Night Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We have an opportunity for a confident and experienced Night Manager to join on a full time basis to oversee the hotels overnight operations and ensure the safety security and satisfaction of our guests. Reporting to the Front Office Manager this role is responsible for managing the Night Audit process supporting the Front Office team and acting as the hotels senior leader in the absence of executive management. This is a hands-on leadership role that requires a calm solutions-focused approach and a strong understanding of hotel operations.
Key Responsibilities:
- Oversee the Night Audit process and ensure accurate daily reconciliation.
- Manage overnight guest services and respond to guest needs with professionalism.
- Ensure the safety and security of the hotel and its guests during the night shift.
- Act as the senior leader on duty supporting all departments as needed.
- Prepare and distribute nightly reports and maintain operational records.
- Lead and support the Night Audit team ensuring service excellence.
Qualifications :
We are looking for a hospitality professional with strong operational knowledge leadership capability and a passion for delivering exceptional guest experiences. Youll be confident working independently with the ability to make sound decisions and lead by example.
Preferred Experience:
- Minimum 3 years experience in a Night Audit or Front Office leadership role.
- Strong working knowledge of Opera Cloud Microsoft Office and hotel systems.
- Excellent communication problem-solving and decision-making skills.
- Flexible availability; you are required to work nights including weekends and public holidays as needed.
Additional Information :
Why Join Us
At Novotel Brisbane South Bank youll be part of a hotel that redefines premium hospitality within the Novotel brand. We believe in celebrating success and empowering our people. Our team culture is built on collaboration innovation and a shared commitment to excellence.
Global Career Pathways
As part of Accor one of the worlds largest hospitality groups youll gain access to:
- Global mobility across 5000 hotels in 110 countries.
- Industry-leading training and development programs.
- Opportunities to grow into regional or corporate roles within Accor.
Exclusive Benefits
- Accor Heartist benefits including global hotel discounts.
- Access to wellbeing and lifestyle programs.
- Recognition and reward programs tailored to performance.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Ready to shape the digital voice of one of Brisbanes most iconic hotels
Apply now and take the next step in your journey with Novotel and Accor.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
