Hotel:
Rogers Embassy Suites
3303 Pinnacle Hills Pkwy
Rogers AR 72758
Sales Manager
Full time
Atrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals be creative a problem solver has a proven record of being a team player is open to learning and leading by example responds in a professional and courteous manner to guests and team.
How this role helps us to live our six values:
Service:
- You will engage with guests to ensure their stay is going well
- Prepare and execute sales contracts event orders group resumes to ensure quality product delivery and customersatisfaction
- Coordinateall function details with clients to include but not limited to space requirements meeting times equipment menus billingetc
- You will navigate clients through the sales process including qualifying negotiating closing and detailing group and/or cateringleads
Perseverance:
- You will develop your knowledge and skills continuously to learn new and effective sales techniques
- You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events
Inclusion:
- You will be committed to the equitable treatment of all associates
Respect:
- You will value everyones contribution to the team and we will value your contribution as a key part of our success
Innovation:
- You will be creative in how you solicit negotiate and confirm new and repeat business
- You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensureaccess
Teamwork:
- You will work as a team to accomplish the goal of resort/hotel
- You will help maintain a file and trace system to ensure all sales call activity is defined traced and updated in an organizedmanner
- You will be open to any and allother work as needed to help accomplish the goal of the hotel/resort
What do we look for in someone to be successful in this role
- 1-2 years of experience in Event Services Banquet Hotel Sales Marketing or equivalent education and experience
- High School Diploma or Equivalentor 2 years of college or 2 years in a sales& marketing front office or other supervisory position
- Proficient in Microsoft Office
- Experience with DelphiFDC and/or Marriott CI/TY
- Excellent written and oral communication skills
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Notice of candidate Privacy Rights:
Required Experience:
Manager