GenAI Sales Operations Lead, North America Startups
GenAI Sales Operations Lead, North America Startups
Posted on :
04-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 120500 - 199300
Vacancy
1 Vacancy
Posted on :
04-06-2025
Job Description
Amazon Web Services (AWS) is the leading cloud provider offering virtualized infrastructure storage networking GenAi messaging analytics and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale offering over 200 fully featured services to millions of active customers around the worldincluding the fastest-growing startups largest enterprises and leading government agenciesto power their infrastructure. Startups which are now primarily born-in-the-cloud represent a critically important and growing subset of customers to AWS. Startups have unique needs priorities and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire grow and retain them long-term on the AWS platform. This is your chance to join our high-impact Global Sales Operations (GSO) team as the Field Sales Operations Lead GenAI within North America Startups (NAMER SUP).
Key job responsibilities
The NAMER SUP Sales Operations team under GSO is a critical engine powering the growth of the Startups segment. In partnership with our Go-To-Market (GTM) stakeholders were on a mission to secure the next generation of high-growth startups and make AWS their primary Cloud Service Provider (CSP) of choice. Field Sales Operations Lead GenAI will play a pivotal role in delivering on NAMER Startups GenAI goals and priorities by closely collaborating with the Go-To-Market and Business Development teams. In this role you will leverage your expertise in optimizing workflows extracting actionable insights from data and navigating organizational complexities to define key sales support systems aligned with our GenAI business objectives. Youll build strong relationships across functions such as Sales Business Development Partner Finance and Marketing enabling you to lead change management initiatives for process improvements and focus on enhancing operational productivity within our GenAI division. Ultimately youll be instrumental in removing roadblocks and driving solutions that empower our specialized sales force to effectively acquire grow and retain the best GenAI startups on AWS. Your work will be crucial in supporting our mission to make AWS the CSP of choice for the next generation of high-growth startups by optimizing the operational engine that powers our growth.
A day in the life
Our North America Startups Sales Operations team acts as a trusted advisor providing Chief Operating Officer (COO)-level support and thought leadership to sales leaders. This translates to high-quality decision-making built on a foundation of data-driven insights. We go beyond the immediate offering an outside-in perspective on the long-term health of the business. We identify and own critical long-term operational initiatives the big rocks that may not yield immediate results but are essential for long-term viability. Ultimately we empower ambitious startups to change the world and turn bold ideas into reality.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience working within a high-growth technology company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120500/year in our lowest geographic market up to $199300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
The NAMER SUP Sales Operations team under GSO is a critical engine powering the growth of the Startups segment. In partnership with our Go-To-Market (GTM) stakeholders were on a mission to secure the next generation of high-growth startups and make AWS their primary Cloud Service Provider (CSP) of choice. Field Sales Operations Lead GenAI will play a pivotal role in delivering on NAMER Startups GenAI goals and priorities by closely collaborating with the Go-To-Market and Business Development teams. In this role you will leverage your expertise in optimizing workflows extracting actionable insights from data and navigating organizational complexities to define key sales support systems aligned with our GenAI business objectives. Youll build strong relationships across functions such as Sales Business Development Partner Finance and Marketing enabling you to lead change management initiatives for process improvements and focus on enhancing operational productivity within our GenAI division. Ultimately youll be instrumental in removing roadblocks and driving solutions that empower our specialized sales force to effectively acquire grow and retain the best GenAI startups on AWS. Your work will be crucial in supporting our mission to make AWS the CSP of choice for the next generation of high-growth startups by optimizing the operational engine that powers our growth.
A day in the life
Our North America Startups Sales Operations team acts as a trusted advisor providing Chief Operating Officer (COO)-level support and thought leadership to sales leaders. This translates to high-quality decision-making built on a foundation of data-driven insights. We go beyond the immediate offering an outside-in perspective on the long-term health of the business. We identify and own critical long-term operational initiatives the big rocks that may not yield immediate results but are essential for long-term viability. Ultimately we empower ambitious startups to change the world and turn bold ideas into reality.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience working within a high-growth technology company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120500/year in our lowest geographic market up to $199300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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