AWS Data Center Capacity Delivery (DCCD) is looking for a Systems Administrator to develop and own a Smartsheet-based solution to support the global DCCD organization. Responsibilities include establishing the product roadmap tool development and ongoing maintenance. In addition to these responsibilities this role also has program management duties such as inventing and simplifying processes managing program communications onboarding and training users and establishing training and program related documentation.
This Systems Administrator will need to be detailed flexible and take strong ownership of a global user base including system functionality and process implementation. The successful candidate will be obsessed with internal and external system user groups responsible for scoping and driving implementation of system functionality to the global team. They will be able to work independently to prioritize craft and execute deliverable as well as effectively work with partner teams that impact their primary user group.
This role will sit within Data Center Capacity Delivery; however they will be part of a larger organization that is diverse positive exceptionally talented driven and responsible for the design construction and operation of industry leading data center facilities. They will need to excel at managing multiple priorities and learning the pain points of their primary users being able to execute system implementation effectively across subject matter experts with a broad range of disciplines and/or cultural or regional differences. The ideal candidate operates effectively in an ambiguous environment and drives structure without constraining business objectives. They have a demonstrated track record of managing multiple projects and driving them to completion. Because the person in this role will influence global team members they will also need to be highly collaborative and able to influence without authority while also being able to work with significant autonomy.
About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
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Work/Life Balance
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3 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience building and maintaining Smartsheet-based solutions.
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience owning technology products
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Masters degree or equivalent
Knowledge of key customer experience metrics and methodology (e.g. NPS)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94000/year in our lowest geographic market up to $207900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.