Desk Clerk
Desk Clerk
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Job Description
WHY MIDPEN
At MidPen we build communities that change lives. Since 1970 we have been committed to our mission: to provide safe affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic social and economic backgrounds to live in dignity harmony and mutual respect.
We develop affordable housing provide professional property management for all our communities and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nations leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20000 working families seniors and people with special needs. We take pride in delivering affordable housing solutions and we invite you to join us on a journey toward social economic and racial equity.
ABOUT PROPERTY MANAGEMENT
The Property Management team is responsible for operating and maintaining our beautiful communities but beyond that they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents our community partners and their fellow MidPenners including close collaboration with our Resident Services team.
BENEFITS AND COMPENSATION
In 2025 MidPen was again certified as an official Great Place to Work and for good reason! In addition we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter) dental vision life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options FSA for childcare medical and commuter benefit options Employee Assistance program and pet insurance for our furry feathered and scaled friends. In addition to 14 paid company holidays which include a paid winter holiday break between Christmas and the New Year we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization we encourage professional development and career advancement and we offer up to $3000 annually ($12000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And as a family-friendly company we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.
PAY RANGE
$17.34 - $21.67 Hourly - Pay based on applicable experience and qualifications
Work schedule: Part-time Thursday Friday Saturday 4:00pm-12:30am
Oakland residents will receive first priority.
POSITION OVERVIEW
Under the direction of the Community Manager you will be responsible for monitoring traffic in and out of the building maintaining the front office communicating with residents visitors and staff and assisting with administrative needs. Duties include: answering phones monitoring cameras assisting residents visitors guests and applicants as needed documenting building activity in the property log writing incident reports completing work orders and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.
ESSENTIAL DUTIES
- Greets and screens all visitors and guests as they enter and leave the building
- Updates visitor log daily log and other front desk forms
- Answers telephones takes messages and directs people appropriately
- Files prepares correspondence sorts and distributes notices
- Completes property logs incident reports and other office responsibilities
- Enforces Community Policies and House rules
- Maintains orderly appearance of front entrance lobby area and adjoining rooms
- Posts and distributes tenant notices
- Monitors video camera system
- Performs other duties as requested
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education knowledge skill and/or ability required.
Education and Experience
- High school diploma or GED and one year of receptionist or administrative experience
Knowledge Skills and Abilities
- Proficient computer skills (Microsoft Word and Excel) a plus
- Excellent written and verbal communication skills
- Flexibility and willingness to perform varied tasks
- Must have reliable transportation or if driving to the site must possess a valid California drivers license reliable transportation and proof of current auto insurance policy
- Commitment to the Mission and Values of MidPen Services and MidPen Housing
Physical Requirements
- Constantly perform desk-based computer tasks frequently sitting
- Occasionally stand/walk reach/work above shoulders grasp lightly/fine manipulation grasp forcefully use a telephone sort/file paperwork or parts lift/carry/push/pull objects that weigh up to 15 pounds
- Rarely twist/bend/stoop/squat kneel/crawl
Working Conditions
- Ability to work flexible hours
This description reflects managements assignment of essential functions it does not proscribe or restrict the tasks that may be assigned.
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Consistent with its obligations under the law MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Employment Type
Full-Time
