Sr. Program Manager, Buyer Risk Prevention, Payment Risk team
Sr. Program Manager, Buyer Risk Prevention, Payment Risk team
Posted on :
04-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
04-06-2025
Job Description
Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you build to maximize customer satisfaction Amazon is seeking a Program Manager who is passionate about Operations has strong bias for action and has experience leading multi-organizational projects.
We are seeking a Program Manager who can drive organizational changes through global communication strategy messaging and adoption. This role requires the ability to thrive in a dynamic ever-changing environment and a passion for solving complex ambiguous problems. The right candidate will be able to see beyond short-term impact and prioritize the solutions which will secure long-term success.
Key job responsibilities
Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature service product or system. Gather business requirements document functional and design specifications identify appropriate resources needed assemble the right project team assign individual responsibilities and develop the milestones and launch schedule to ensure timely and successful delivery of the project. Program Managers contribute cross-functional business and technical skills assess and manage risks measure and report on progress anticipate and resolve bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs with the technical constraints.
Change Management & Innovation: Develops and/or influences new ideas and approaches. Establishes procedures plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
Reporting: Reporting on progress of multiple projects providing regular updates to senior management.
Planning: Coordinate Quality Assurance plan baselining metrics setting and monitoring goals.
Standard Operating Procedure (SOP) Development: Build and document the SOP specific to the investigation and quality assurance processes and work to deploy globally.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking a Program Manager who can drive organizational changes through global communication strategy messaging and adoption. This role requires the ability to thrive in a dynamic ever-changing environment and a passion for solving complex ambiguous problems. The right candidate will be able to see beyond short-term impact and prioritize the solutions which will secure long-term success.
Key job responsibilities
Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature service product or system. Gather business requirements document functional and design specifications identify appropriate resources needed assemble the right project team assign individual responsibilities and develop the milestones and launch schedule to ensure timely and successful delivery of the project. Program Managers contribute cross-functional business and technical skills assess and manage risks measure and report on progress anticipate and resolve bottlenecks provide escalation management anticipate and make tradeoffs and balance the business needs with the technical constraints.
Change Management & Innovation: Develops and/or influences new ideas and approaches. Establishes procedures plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
Reporting: Reporting on progress of multiple projects providing regular updates to senior management.
Planning: Coordinate Quality Assurance plan baselining metrics setting and monitoring goals.
Standard Operating Procedure (SOP) Development: Build and document the SOP specific to the investigation and quality assurance processes and work to deploy globally.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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