Head of Performance Measures

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research development and delivery of life-changing therapies. With clinical trials conducted in 100 countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio our work spans laboratory digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future.

Summary

The Head of Performance Measures plays a vital role in the Business Insights team crafting important metrics to assess business performance.

The Business Insights team is now part of the Clinical Development Strategy and Innovation team. In addition to focusing on Performance Measures the Business Insights teams remit includes developing/managing the process of innovation innovation strategy contribution from a commercial perspective proof of concept digital development and business ownership for Group-level digital products.

As a member of the Business Insights SLT the Performance Measure leader is expected to contribute to the opportunity funnel for innovative ideas and help identify solutions that will address the most significant business drivers.

Key Job Functions

• Leadership and Transformation: Continue the transformation of the Performance Measures team ensuring alignment with Group-level objectives and maintaining strategic momentum.
• Data-Driven Insights: Analyze data to provide insights that influence strategic plans and operational actions suggest practical process improvements (PPI) and generate innovative ideas. Provide compelling performance data to support commercial endeavours and win new business.
• Lead the team in defining achievable and competitive important metrics to measure performance and promote continuous improvement across Divisions.
• Technical and Operational Expertise: Ensure the team can interrogate data using AI and advanced techniques creating standards for analytics across Divisions.
• Metric Development and Optimization: Oversee the definition optimization and generation of metrics reports and scorecards to assess operational performance including delivery productivity financial and quality performance.
• Collaborator Collaboration: Work with various collaborators to design develop maintain and improve metrics and associated analytical reports.
• Project and Initiative Leadership: Serve as the business lead for priority projects and initiatives delivering insightful analyses and recommendations to senior leadership.
• Data Consultation and Oversight: Provide consultation and oversight of data gathering and defining operational user requirements and functional specifications.
• Administrative and Strategic Oversight: Manage staffing budgeting scheduling long-term planning and provide strategic direction through line management. Ensure effective recruitment induction talent development and retention of staff along with ongoing coaching feedback and formal performance appraisals.

Previous Experience

• Education and Experience: 10 to 15 years of relevant experience with 5 to 10 years in management roles. Equivalent combinations of education training and experience will be considered.
• Leadership and Management Skills: Demonstrated ability to lead and manage teams with a solid understanding of operational productivity and financial performance drivers.
• Analytical and Technical Skills: Strong analytical skills proficiency in computer skills and an understanding of relational databases and database structures.
• Strong communication skills in speaking writing and presenting. Can convey data effectively to senior leadership and clients.
• Process Improvement: Knowledge of analytical and process improvement methodologies especially in clinical trials clinical development and project management.
• Attention to Detail: Acute attention to detail and the ability to manage multiple responsibilities simultaneously balancing long-term projects with immediate demands.

Knowledge Skills and Abilities

• Critical Thinking: Ability to apply critical thought and analysis to define and develop meaningful metrics and visualizations.
• Data Analytics: Proficiency in data interrogation using AI and other advanced techniques.
• Operational Excellence: Expertise in optimizing operational performance through data-driven insights.
• Collaboration: Strong collaboration skills to work effectively with various collaborators.
• Technical Proficiency: Proficiency in computer skills and understanding of relational databases and database structures.
• Communication: Excellent oral written and presentation skills to communicate complex data insights clearly and effectively.
• Leadership: Ability to provide strategic direction mentor staff and manage team performance.
• Process Improvement: Knowledge of process improvement methodologies and ability to implement practical improvements.

Management Role

• Staff Management: Responsible for effective recruitment induction talent development and retention of staff.
• Performance Management: Provide ongoing coaching feedback formal performance appraisals development plans and career coaching.
• Strategic Oversight: Manage staffing budgeting scheduling and long-term planning for the department.
• Project Leadership: Lead departmental projects and initiatives providing insightful analyses and recommendations to senior leadership.
• Operational Management: Oversee the definition optimization and generation of metrics reports and scorecards to assess operational performance.

Salary Transparency

This is a salaried role that will also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. Compensation will be initially discussed during the screening period with actual compensation confirmed in writing at the time of offer.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO & Affirmative Action

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race creed religion color national or ethnic origin citizenship sex sexual orientation gender identity and expression genetic information veteran status age or disability status.