Control Manager, Vice President
Control Manager, Vice President
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Job Description
JPMorgan Wealth Management Control Manager Vice-President (Job Code OCCO03 Job Grade 603)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking financial services for consumers and small business commercial banking financial transaction processing and asset management. Information about JPMorgan Chase & Co. is available at.
About JP Morgan Consumer & Community Banking
Consumer & Community Banking (CCB) serves nearly 60 million households and 4 million small businesses with a broad range of financial services including personal banking small business banking and lending mortgages credit cards payments auto finance and investment advice. Marketing & Communications teams shape the firms brand and protect and grow the firms excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden The Chase Center & the US Open. Through the use of data and analytics they create and deliver marketing campaigns or servicing messages through the mobile app and paid media channels based on what is best for the customer.
About JP Morgan Wealth Management Controls
JP Morgan Wealth Management (JPMWM) Control teams mission is to enable the proactive identification and timely remediation of risk by providing a framework infrastructure and support system holistically encompassing the breadth and depth of risk across Consumer & Community Banking. Weare responsible for the overall risk and control framework that incudes governance regulatory response risk mitigation risk transformation and control monitoring. Our Business Control Managers have deep subject matter expertise are embedded with the broader Business teams and work hub and spoke with the Business and other pillars of our risk and control team to help carry out the consistency of the framework while driving the continued evolution of a more advanced risk and control approach. We also partner with Operations Technology and Business leadership to take the best of what we do within and across lines of businesses and drive deliberate cross-pollination lessons learned and drive control initiatives all to help drive risk reduction. We serve the broader organization in a collaborative fashion with a mindset to serve and protect and ensure a design for control oriented approach in all that we do.
Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business Function and Region there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas:
1) Control design and expertise
2) Risks and controls identification/assessment
3) Control breaks and resolution
4) Control governance & reporting
The Control Manager (CM) will support the implementation and maintenance of Compliance Operational Risk Environment (CORE) framework for J.P. Morgan Wealth Management. This Control Manager role will collaborate with the business units to implement and maintain controls necessary to mitigate operational risks which includes using a risk based approach to assess the control environment partnering with the business to design effective controls and reviewing routine controls testing and will function as part of a team to provide oversight to ensure compliance with policies and standards. This individual will be responsible for working across diverse and cross-functional organizations to develop plans identify solutions and drive continuous improvement through participation and/or ownership of key control initiatives self-assessments and root cause analysis along with ongoing process review and control testing.
Role Responsibilities:
- Manage control-related activities including risk and control assessments when appropriate risk event data occurrences and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner effectively with colleagues across the firm business operations management legal compliance risk audit regulators and technology control functions to drive consistent and rigorous operational risk practices and Control programs including: control committees risk mitigation key risk indicators control design and effectiveness evaluation/testing
- Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate controlbreaks based on key reporting indicators; and manage control committees and forums.
- Understand and drive control design that support unique regulatory environment for the broker dealer subject to oversite by the bank and Retail Non-Deposit Investment Product handbook
Qualifications:
- Bachelors degree or equivalent experience required
- 7 years of financial services experiencein controls audit quality assurance risk management or compliance preferred
- Proficient knowledge of control and risk management concepts with the ability to design create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
- Proficient in Microsoft Office Suite (Word Excel PowerPoint Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
Skills:
- Business knowledge - ability to understand the business / knowledge of regulation surrounding the Wealth Management business
- Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Networking exceptional interpersonal skills; exceptional collaboration and relationship building skills
- Work autonomously to affect change - flexible adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced results driven environment
- Process analysis / design acumen ability to understand a process and associated risk to inform control design
- Problem solving / Analytical skills - solid critical thinking attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Understanding root cause / identifying control breaks
- Developing timely and sustainable solutions
- Analyze metrics for emerging risk
- Implementation skills
- Writing Action Plans Procedures
- Change Management
- Ability to make subjective and informed decisions based upon output influence stakeholders and justify decision making
Required Experience:
Chief
Employment Type
Full-Time
