Compliance Specialist - 12 Month Fixed Term Contract

Wedonotrequiretheservicesofanyrecruitmentagenciesatthistime

About Voneus

Our goal is straightforward to give rural hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city.

AbouttheRole

The Compliance Specialist is a key operational role responsible for ensuring the integrity compliance and maintenance of the companys physical network infrastructure. The role covers three critical domains:

1. Street works compliance and governance:
   ensuring all activities in the public highway are fully compliant with HAUC NRSWA and Local Authority guidance.
   
   
2. Poling infrastructure and active cabinet oversight:
   ensuring all deployed network structures across fibre GWB and FWA are safe tracked serviceable and maintained.
   
   
3. Power and DNO issue management:
   ensuring timely energisation power fault resolution and coordination with DNOs on network maintenance activities.

This role supports the full maintenance life cycle from defect detection and reporting through permit management and reinstatement to audit issue closure and data governance. It ensures minimal enforcement risk zero FPN culture and maximum operational availability of active infrastructure.

Responsibilities

• Manage the full lifecycle ofpermitting and street works complianceacross maintenance activities for fibre GWB and FWA ensuring adherence to NRSWA HAUC and LA standards.
• Maintain up-to-date records ofpoling infrastructure and active cabinets including location data access status reinstatement condition and structural integrity.
• Own and trackDNO and power issues including energisation delays outages fault coordination and restoration timelines across all active cabinets.
• Work with the Quality team in defect investigations related to street works infrastructure quality (pole/cabinet faults) or recurring contractor performance concerns.
• Use Symology based systems Street Manager JIRA and Fulcrum to maintain full visibility over all planned and reactive works asset status and reinstatement compliance.
• Conduct or coordinate infrastructure audits to validate reinstatement works pole/cabinet condition and confirm permit accuracy and compliance.
• Monitor KPIs across street works reinstatement SLAs FPNs DNO outages permit rejections and asset-related defects.

Operational

• Submit and manage permit requests for reinstatement and maintenance works through Symology based systems and Street Manager.
• Escalate and resolve reinstatement DNO or infrastructure non-conformance with internal teams and contractors.
• Act as technical escalation for FSO teams related to physical infrastructure compliance and health.

Governance and Escalation

• Attend joint site audits with Local Authorities and internal QA.
• Escalate unresolved DNO issues repeated FPNs or contractor underperformance to senior stakeholders.
• Maintain a live risk register of high-risk sites overdue reinstatements and DNO escalations.

System and Data Insight

• Maintain and update asset status records for all cabinets and poles via Fulcrum and internal systems.
• Analyse data trends on permit rejections FPNs DNO delays and contractor compliance performance.
• Produce weekly/monthly dashboards to inform regional performance reviews and compliance risk.

Qualifications

• Formal education in a related subject
• Applicable NRSWA or Street Works accreditation.

Experience and Knowledge

• Strong experience instreet works compliance utility permitting or infrastructure asset management.
• Familiarity with DNO engagement cabinet energisation issues and active network health monitoring.
• Proven ability to use systems such as Fulcrum Symology Street Manager and JIRA.
• Knowledge of HAUC SROH and NRSWA regulations and local enforcement practices.
• Strong grounding in contractor management and infrastructure assurance best practices.

What we offer in return

• 25 days annual leave increases with length of service plus bank holidays
• Healthcashplan
• Life assurance
• Incomeprotectionscheme
• 8%matchingonourpensionscheme
• Bike to work scheme
• Wellbeingandsocialinitiatives
• OpportunitytosignuptothetrainingeventsviaourAccessdevelopmentportal
• Employeereferralscheme
  

Equal Opportunities Statement

We are committed to equality and diversity and encourage applications from all backgrounds and communities.

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