Regional Manager, Registration Data Quality
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Are you a dynamic leader passionate about data quality health information systems and making a meaningful impact across multiple health organizations Join us in a pivotal role that drives the future of patient registration and data standards across British Columbias Lower Mainland.
Were looking for a Regional Manager to lead the planning design and implementation of high-performing registration and client scheduling systems across Fraser Health Providence Health Care the Provincial Health Services Authority and Vancouver Coastal Health. Reporting to the Director of Registration & Records Management youll play a strategic leadership role in shaping registration and data quality standards that support exceptional patient client and resident experiences.
Education
Skills and Abilities
Strong leadership with proven ability to guide coach and support teams.
Skilled in policy development change management and influencing organizational practices.
Knowledge of systems analysis design and project management methodologies.
Effective at managing multiple projects and leading successful implementations.
Excellent verbal and written communication including advanced reporting and presentation skills.
Strong facilitation problem-solving planning and decision-making abilities.
In-depth understanding of current healthcare issues and trends.
Able to work independently and collaboratively in a fast-paced environment.
Proficient in resource management including budgets and staffing.
Technically proficient with relevant software and systems.
Physically capable of carrying out job responsibilities.
Your Day to Day:
Lead Regional Registration Strategy:
Directs a cross-organizational team responsible for registration data quality core standards education and continuous business process improvement across multiple health authorities.
Champion Best Practices & Innovation:
Provides strategic registration leadership by staying ahead of industry trends and ensuring new system capabilities are leveraged for organizational benefit.
Develop & Maintain Standards:
Leads creation documentation and dissemination of consistent registration and scheduling standards in line with provincial and national guidelines.
Oversee Training & Education Programs:
Designs and manages comprehensive training programs for registration staff ensuring alignment with standards and ongoing compliance monitoring.
Drive Data Quality & Compliance:
Develops and manages data audit frameworks to ensure the integrity accuracy and regulatory compliance of patient registration data.
Analyze & Improve Operations:
Utilizes structured methodologies to analyze workflows and recommend improvements to registration systems and processes across organizations.
Foster Stakeholder Engagement:
Builds strong internal and external partnerships leading cross-functional collaboration to support system adoption improvement initiatives and user satisfaction.
Manage & Support Staff Performance:
Leads recruitment supervision coaching and performance management for staff including involvement in labour relations disciplinary actions and workforce planning.
Oversee Budget & Resource Planning:
Develops and manages operational and capital budgets resource allocation and long-term fiscal strategies for the portfolio.
Represent & Influence Regionally:
Acts as an LMHIM representative on committees and in strategic discussions; maintains awareness of industry developments through ongoing professional engagement.
Who We Are:
Providence Health Care is one of Canadas largest faith-based healthcare organizations committed to delivering compassionate socially just and innovative healthcare. Our dedicated teamimpactsthe lives of patients and contributes to research education and community well-being.We are also committed to the importance of Reconciliation with Indigenous peoples and arelocatedon the ancestral lands of the Coast Salish Nations including the Musqueam Squamish and Tsleil-Waututh Nations.
Required Experience:
Manager
Full-Time
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