Child Support Services Agent 2 -
Child Support Services Agent 2 -
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Job Alert
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USD 42901 - 42901
1 Vacancy
Job Description
Description
Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency independence and protect Georgias vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule unique training opportunities employee retirement plan 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service.The Division of Child Support Services (DCSS) is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs including but not limited to Fatherhood Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the childs life.
DCSS is seeking candidates for the positionofChildSupport Services Agent 2. This position is based at the DCSS office located in Lawrenceville Gwinnett County GA.
JOIN OUR TEAM!!!
Job Description
Pay Grade: F
Under general supervision establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal judicial and public organizations.Role and Responsibilities:
- Establishes child support obligations and ensures that such obligations are met.
- Communicates with clients and other constituents via telephone email correspondence and direct contact to ensure that support obligations are met.
- Manages a caseload to ensure that child support obligations are met.
- Performs other professional responsibilities as assigned by the supervisor.
Minimum Qualifications
- High school diploma/GED ANDtwo (2) years of direct job-related experience;
OR- One (1) year of experience at the lower level Child Support Svcs Agent 1 (SST060) or position equivalent.
Bachelors degree from an accredited college or university and customer service/collections work experience.
Additional Information
For more detailed information about the Georgia Department Human Services
Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to: .
The candidate selected for this position may be subject to pre-employment drug screening education verification reference motor vehicle records and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree diploma licensure etc.
As an employee of DHS in the event of an identified emergency you may be required as a term and condition of employment to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
