Impact Manager
Impact Manager
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Job Description
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the My Experience page in the Resume/CV field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1Position Overview
Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s) the IM plays a critical role in implementing City Years school-based Whole School Whole Child (WSWC) service model mission and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. Non-ExemptJob Description
About Us
City Year is dedicated to helping students and schools Year AmeriCorps members serve full-time in high-need urban schools where they partner with teachers and school leaders to provide high-impact student classroom and school-wide support to help students stay in school and on track to graduate from high school ready for college and career success. City Year has a Long-Term Impact (LTI) strategy an exciting plan to scale its impact to dramatically increase the urban graduation pipeline and transform the future for thousands of students nationwide.
City Year (CY) is among the nations fastest-growing nonprofit social enterprises. The organizations 800 staff and 3000 AmeriCorps members work and serve in 29 communities across the country including San Jos/Silicon Valley where City Year was established in 1994 and Baton Rouge Boston Buffalo Chicago Cleveland Columbia Columbus Dallas Denver Detroit Jacksonville Kansas City Little Rock Los Angeles Memphis Miami Milwaukee New Hampshire New Orleans New York Orlando Philadelphia Providence Sacramento San Antonio Seattle/King County Tulsa and Washington D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network City Year (CY) is a public-private partnership made possible by resources from schools and school districts; local state and federal governments; and philanthropic support from corporations foundations and individuals. City Year has been recognized by Charity Navigator as a four-star charity its highest rating for twelve consecutive years placing City Year in the top 1% of non-profits nationwide for fiscal responsibility financial health organizational efficiency and organizational capacity.
To learn more about City Year San Jos/Silicon Valley please visit: City Year San Jos/Silicon Valley City Year
Position Overview
Location: Sunnyvale CA (office) and school based locations (East Palo Alto).
Job Responsibilities:
AmeriCorps Member Experience
Manage coach and develop up to 20 AmeriCorps members though a personally rewarding year of service in Ravenswood City School District where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Years values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways.
Build Conditions for Success in our Schools
Build and cultivate strong partnerships with teachers principals school officials and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year San Jos/Silicon Valley. Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance behavior and course performance interventions for students.
Service Delivery & Impact
Implement City Years WSWC model with a high degree of quality to a targeted group of students at the right time at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring classroom support afterschool programs and school-wide initiatives align with the shared goals of the school/City Year partnership.
Local and National Organizational Initiatives
- Support with recruitment of new AmeriCorps members and current members to complete a second year of service
- Assist service projects Opening Day Annual Gala and other side-wide designated events.
What does a typical day look like
- Start of day centering meeting with team
- Observe and share feedback with AmeriCorps members providing interventions for students
- Review Student Achievement data
- Review AmeriCorps Member event plans student engagement data and offer feedback
- Individual Meetings with AmeriCorps Members
- Coach AmeriCorps Members through communication challenges and conflict resolution
- Connect with school administration to review upcoming initiatives and mutual expectations
- Meet with Managing Director of Impact for your own support
- Host City Years potential and current funding partners on a school tour and roundtable
- Attend and support After School Programs
- End of day centering meeting with team
Basic Qualifications
- Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
- Experience holding people accountable to performance goals and navigating difficult conversations.
- Experience managing diverse teams particularly managing teams of early-workforce members.
- Ability to apply creative problem solving when faced with perceived barriers.
- Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
- Ability to navigate complex topics and parse them for specific audiences.
- Proficiency with Microsoft Office Platforms
Additional Qualifications:
- 2-3 years of relevant experience work in the education sector preferred.
- National service experience is a plus.
Benefits:
Full-time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees under (and subject to all provisions of) the plan documents that govern those programs. Currently City Year offers medical dental and vision life accidental death and dismemberment and disability coverage Flexible Spending Accounts (FSA) other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.
As an equal opportunity employer City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or characteristics or any other basis prohibited by applicable law.
City Year does not sponsor work authorization visas.
Compensation
The anticipated hired date is July 1 2025
This is a non-exempt role with an hourly range of $27.85 to $28.85.
Benefits
Full-time employees will be eligible for all benefits including vacation sick days and organization may participate in all benefit programs that City Year establishes and makes available to eligible employees under (and subject to all provisions of) the plan documents that govern those programs. Currently City Year offers medical dental vision life accidental death and dismemberment and disability coverage Flexible Spending Accounts (FSA) and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan more information click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Required Experience:
Manager
Employment Type
Full-Time
