Senior Program Analyst â Contingent Workforce Program
Senior Program Analyst â Contingent Workforce Program
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Job Description
Overview
Enterprise Mobility is the worlds largest car rental operator and an industry leader inmobility and technology.Were one of the top global travel companies ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face we have an innovativesolution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10000 fully staffed neighborhood and airport offices including franchisee branches in over 90 countries and territories.
Through this robust global network we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions including car rental carsharing vanpooling car sales truck rental vehicle-subscription and affiliated fleet management services. As a total mobility provider we serve the needs of a wide variety of customers businesses government agencies and organizations every day.
At the center of it all our dedicated IT teams innovate design and develop the technology that is redefining how customers rent buy and share vehicles from our family of brands. Here you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member we offer an excellent package with market-competitive pay comprehensive healthcare packages 401k matching & profit sharing schedule flexibility work from home opportunities paid time off and organizational growth potential.
This position offers a hybrid work environment which includes the ability to work from home while also requiring a semi-regular on-site presence as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis Missouri.
Responsibilities
Within the IT Workforce Services organization we are excited to announce an opening for a Senior Program Analyst to join our amazing Contingent Workforce team! If you are in search of a new way to make an impact on our business we encourage you to consider applying for this opportunity. Enterprise Mobility is powered by technology and IT is a critical area of the business. As a diverse team of idea enablers and problem-solvers our innovative IT professionals design develop and drive the technology that is redefining how customers rent buy and share vehicles from our family of brands. Here you will be part of a team that supports the contingent workforce program including IT leaders IT suppliers and IT contractors. This team sits in the IT division within the Workforce Services organization.
The Senior Program Analyst plays a key role in driving process and efficiencies within the IT contingent workforce a Senior Analyst in the contingent solution lifecycle you will support program stakeholders supplier relations and negotiations agreement compliance process documentation and reporting. As a subject matter expert in contingent labor and/or labor procurement this role acts as a liaison between IT leaders and IT suppliers to ensure quality services and right-fit solutions. This is a front-facing role that requires the ability to interface positively with internal stakeholders suppliers recruiters hiring leaders and talent balanced with overall support efficiency and productivity of the program. This role will be responsible for negotiating professional services agreements that include costs for talent and IT deliverables.
Overall responsibilities:
- Build and maintain supplier relationships serving as liaison between the external supplier community and internal stakeholders
- Facilitate scoping calls between IT leaders and IT suppliers to ensure solid Statement of Work (SOW) agreements or Change Requests
- Negotiate IT labor rates for individual talent and specific IT deliverables
- Communicate expectations with suppliers on overall services delivery talent management and account management responsibilities
- Maintain contingent workforce program documentation and communications
- Educate IT leaders on best practices within contingent workforce management
- Report on SOW budget information within Vendor Management System (VMS) for IT leader visibility
- Support the creation of supplier value propositions for the IT organization to ensure alignment for program success within our SOW practice
- Work with a data driven mindset to create visibility around labor market trends
- Collaborate with other Workforce Services functions like Talent Acquisition People & Analytics Organizational Performance Talent Development Human Resources and Communications
Required Skills & Abilities:
- Ability to manage through ambiguity and change
- Demonstrated experience supporting internal stakeholders across varying levels of leadership
- Professional communication skills and proven relationship-building skills
- Ability to prioritize and handle multiple tasks simultaneously
- Must be consistently diplomatic highly flexible well organized and detail oriented
- Commitment to working collaboratively as part of a team environment and capable of working autonomously as required
- Professional demeanor outstanding work ethic and unwavering commitment to customer service
- Proficiency using the MS Office Suite including advanced MS Excel skills and proficiency with MS PowerPoint
- Strong presentation and facilitation skills
- Confident effective decision-maker with solid negotiation skills
- Ability to analyze data and present it to key stakeholders
- Ability to identify and recommend process improvements with diplomacy
- Must safeguard and consistently maintain highly confidential information
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
- Must reside in St. Louis Missouri or immediate surrounding area
- Must be committed to incorporating security into all decisions and daily job responsibilities
- 3 years of related experience
- 3 years of experience working in a fast-paced environment with third-party IT suppliers
- 2 years of experience in an IT recruiting or IT procurement role
- Prior experience with negotiations within a professional services organization
Preferred:
- Experience partnering with Supply Chain/Procurement and/or SOW lifecycle management
- Experience within an IT role like project management business analysis or consulting
- Experience or knowledge around legal risk and compliance analysis
- Knowledge of worker classifications
- Experience with vendor management system (Fieldglass highly preferred)
- Experience with DocuSign
Required Experience:
Senior IC
Employment Type
Full-Time
