Patient Care Coordinator II

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• Key responsibilities include but are not limited to:
• Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Record Keeping and Protocol Compliance: Complete disability paperwork maintain temperature logs follow assigned protocols and ensure workplace safety and infection prevention within the roles scope.
• Patient Care: Perform patient care duties including measuring vital signs weight height rooming drawing labs assisting providers with medication reconciliation and other special departmental tasks such as EKG ear lavage etc.
• Clinical Administration: Handle check-in/out virtual rooming for providers vaccine administration point-of-care testing and specimen collection.
• Clinic Maintenance: Manage weekly clinic preparation clinic area stocking medication and supply ordering and ensure timely completion of work assignments.
• Communication and Coordination: Handle patient phone calls prescription refills and clinic support operations manage CRM/In-Basket and serve as a liaison between the provider the patient and the staff.

• High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California approved medical assistant certifying organization

• At least one year of overall experience (Including external experience) Required

• Knowledge of and ability to use and apply medical terminology in performing his/her of coding and billing of computer systems and software used in functional to speak and write effectively at a level appropriate for the to solve problems and identify to demonstrate customer service skills in interactions with all patients families and staff including high volume and stressful to work independently as well as an integral part of the patient care to follow instructions and standard operating familiarity knowledge and understanding of home health practice care coordination clinical care to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting knowledge of grammar and syntax and ability to write clear and concise clinical reports)Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes continuing education and other work related courses and training) to adapt to an ever changing healthcare to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices

• BLS - Basic Life Support required .

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.