SALES ACCOUNT MANAGER
Department: Business Development
Reports To: Director of Sales
FLSA Status: Exempt
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including data center and power management renewable energy mobility logistics & fulfillment and heavy industry. Our collaborative teams deliver mission-critical R&D pre-validation services that lay the foundation for a full spectrum of automation solutionswhere precision efficiency and accuracy are key to success. With six locations across North America and a global network of collaborative partners Invio Automations geographic footprint provides customers with a presence in key markets where local service and support are valued.
Invios proven portfolio of Industry 4.0 technology includes autonomous guided vehicles (AGVs) robotics contract assembly line design & simulation and ergonomic general assembly tooling solutions for the worlds largest manufacturers. Invio serves an established and loyal blue-chip customer base of leading automotive and industrial original equipment manufacturers that include Stryker Medical General Electric Ford Tesla Pepsi John Deere and Caterpillar.
Working at Invio is an opportunity to directly impact the future of American manufacturing. We strive to improve the lives of the men and women who partner with us by developing and integrating custom engineered manufacturing solutions that enhance life and contribute to improved safety efficiency and product quality for our customers.
DESCRIPTION
Our sales account managers are tasked with the creative and challenging responsibility of initiating and maintaining relationships within a Fortune 500 customer base to identify consult and ultimately execute large tooling and automation projects. The work is diverse and offers an opportunity to combine technologies across Invios entire suite of Industry 4.0 solutions. Typically most of the work week is spent at factories engaging with existing and potential customers. The remainder of the work week is spent collaborating with Invios in-house design subject-matter experts and estimating teams on proposals product development roadmaps and other strategic initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Bring a minimum of 2 years of experience in a sales role focused on automation solutions particularly in production line or between process material movement spaces
- Lead strategic customer engagementsparticularly within long-standing accountsto convert open opportunities into wins.
- Utilize existing personal industry relationships to accelerate sales efforts and expand Invio Automations customer base.
- Drive sales of Autonomous Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) by leveraging a proven track record in automation and robotics sales.
- Collaborate with customers to define project scopes and support the development of strong business cases.
- Serve as the voice of the customer within Invio advocating for project quality timely delivery and customer satisfaction.
- Position Invio Automation as a preferred partner for advanced material handling solutions in general assembly environments while actively identifying and developing new business opportunities.
- Expand the portfolio of solutions sold to key accounts showcasing Invios full capabilitiesincluding AGVs door carriers vision systems robotic cells and sub-assembly lines.
- Maintain a consistent in-person presence at major production facilities especially in preparation for upcoming vehicle launches.
- Work cross-functionally with engineering and technical teams to craft innovative cost-effective solutions tailored to customer needs.
- Support marketing efforts by contributing to the creation of high-impact presentations videos and digital content aimed at automotive OEMs.
- Partner with the services team to ensure long-term customer success through proactive service and support offerings.
- Maintain a strong focus on sales performance metrics and KPIs to drive continued growth and accountability.
Qualifications:
To perform this job successfully an individual must be professional proactive and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with human resources is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.
Other Skills and Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal negotiation problem-solving and conflict-resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to act with integrity professionalism and confidentiality
- Proficient with Microsoft Office Suite or related software
- Proficiency with or the ability to quickly learn the organizations ERP and Salesforce system
- Strategic thinker with the ability to translate business objectives into Invios sales initiatives
- Willingness to travel within North America up to 50% of the time
EDUCATION
Minimum of a bachelors degree or equivalent in Sales Business Mechanical Engineering or related field required.