work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
03-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job primarily involves making and handling phone calls to interact with customers whether existing or potential to promote products or services provide support or gather feedback. They are the companys voice building relationships and driving sales or customer satisfaction. Telecallers often work in sales customer service or telemarketing roles.
Key Responsibilities:
Outbound Calls:
Making calls to potential leads or existing customers to promote products or services generate leads or schedule appointments.
Inbound Calls:
Handling calls from customers answering queries resolving issues and providing support.
Communication:
Effectively communicating with customers using provided scripts and guidelines while adapting to individual needs.
Lead Generation:
Identifying potential customers and following up to convert interest into sales.
Customer Relationship Management (CRM):
Updating CRM systems with customer interaction details and lead information.
Sales and Customer Service:
Depending on the role telecallers may be responsible for closing sales or providing customer service.
Documentation:
Maintaining accurate records of call interactions and updates in CRM systems.
Skills Required:
Excellent Communication Skills: Strong verbal and written communication including active listening and persuasive abilities.
Interpersonal Skills: Ability to build rapport establish positive relationships and handle difficult conversations.
Patience and Empathy: Understanding customer needs and concerns and handling objections effectively.
Sales Skills (if applicable): Ability to understand customer needs present products or services effectively and close sales.
Problem-Solving Skills: Ability to resolve customer issues and find solutions.
Basic Computer Skills: Proficiency in using CRM systems and other relevant software.
Employment Type
Full Time
Key Skills
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