Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a courteous and detail-oriented Front Desk Agent to join our team in Austin TX. The ideal candidate will serve as the first point of contact for guests and visitors providing excellent customer service while managing administrative responsibilities efficiently.
Responsibilities
Greet and welcome guests in a professional and friendly manner
Manage check-in and check-out processes promptly and accurately
Answer phone calls and respond to inquiries regarding services bookings and general information
Maintain the front desk area in a neat and organized condition
Handle guest complaints or issues with patience and professionalism
Coordinate with other departments to ensure guest satisfaction
Process payments and maintain accurate financial records
Perform basic administrative tasks as needed
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
Previous front desk reception or customer service experience is a plus
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office and basic computer applications
Ability to remain calm under pressure and handle difficult situations with grace
Professional appearance and demeanor
Additional Information :
Benefits
Competitive salary: $34000 - $38000 annually
Opportunities for career growth and advancement
Supportive and inclusive team environment
Paid time off and holidays
On-site training and continuous learning programs
Health and wellness support options
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
