Service Owner (m/f/d) Digital Workplace & Collaboration for Original Equipment Solutions - REF81456L
Service Owner (m/f/d) Digital Workplace & Collaboration for Original Equipment Solutions - REF81456L
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Job Description
The Service Owner Digitial Workplace (DWP) & Collaboration at OESL (m/f/diverse) is responsible for key components of the companys enterprise-wide collaboration solutions. They drive the strategic development and successful use of collaboration solutions to optimise the digital workplace at OESL. Key responsibilities include:
- Transforming and shaping internal collaboration through strategic establishment of specified solutions within the DWP portfolio.
- Continuously refining the service strategy of collaboration solutions primarily based on M365 Atlassian (Jira & Confluence) and other services considering technological innovations as well as future trends.
- Leading complex cross-functional IT projects including implementation vendor management change and communication stakeholder management and budget responsibility.
- Managing operations with internal and external support providers including escalation management and communication planning.
- Optimising the services through continuous improvements from technical procedural and user-oriented perspectives including activities to increase user acceptance.
- Establishing and conducting sustainable demand management and an evergreen process aligned with stakeholders customers and management.
Hiring can take place at different OESL IT Locations.
Qualifications :
- Completed studies in computer science business administration business informatics or a comparable qualification.
- Experience in software ergonomics e-learning online communication community management and knowledge management required.
- Technical expertise or professional experience with collaboration technologies especially Microsoft Office 365 /Atlassian (Jira & Confluence) required.
- Professional experience in IT service management; or agile project management is desirable.
- Experience in managing external service providers.
- Fluent in English both written and spoken.
- Excellent communication and moderation skills.
- Strong negotiation skills and the ability to find practical solutions for all parties involved.
- Change management skills required.
- Independent structured results- and customer-oriented working style.
- Willingness to travel occasionally.
Applications from severely handicapped people are welcome.
Additional Information :
- Hybrid schedule Work-life balance is important so we offer a flexible schedule with mobile and flexible working models sabbaticals or cross-border work
- Corporate Benefits We collaborate with different vendors and we receive discounts for various products - like restaurants fitness programs etc.
- System for Rewarding Improvement Ideas We have an internal improvement program (Continental Idea Management) that allows you to come up with ideas and to be honored with an attractive bonus (according to your improvement idea)
- Professional development - Many opportunities to develop yourself within the company
- Competitive Compensation in line with your personal contribution & company performance
Sounds interesting for you Click here to find out more.
Our Commitment
Influence: We offer opportunities to have a greater impact and reap more rewards professionally
Initiative: We encourage our people to grow take on greater responsibilities be innovative and gain new capabilities
New Work: We value the flexibility and agility that makes modern working possible and makes a customer-centric company successful
One team: We believe in a culture of belonging to a tight team of individuals who can drive success together
These aspects influence the selection process in building our new team of pioneers. We are an exclusive unit to belong to and look forward to meeting you!
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
