LEAD PORTER- LEAD CASINO HOUSEKEEPER
LEAD PORTER- LEAD CASINO HOUSEKEEPER
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Salary Not Disclosed
1 Vacancy
Job Description
The Lead Housekeeper is responsible for supervising the cleaning operation of the casino vessel ensuring compliance with the all applicable regulations the policies/procedures of Belterra Casino Resort & Spa and serving both the external and internal customers by providing a clean friendly and safe atmosphere on the vessel.
The Lead Porter:
- Provides extraordinary guest service positively effects interactions with internal/external guests has resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.
- Adheres to and enforce compliance with all regulations established by the Indiana Gaming Commission ABS and other applicable agencies pertaining to riverboat gaming and vessel operations.
- Adheres to and enforce the policies and procedures established by Belterra Casino Resort & Spa.
- Supports the Response Team in the performance of fire safety and emergency procedures of the casino to ensure the safety of passengers employees and property.
- Supports Utility Porters to meet the expected performance standards for their positions.
- Assigns tasks to maintain the daily appearance of the casino at a level commiserate with a premier gaming resort.
- During their assigned watch supervises and supports Utility Porters to complete cleaning duties and maintenance/repair tasks on the vessel with minimal impact on guest services.
- Executes all tasks as assigned by management.
Qualifications :
- Ability to create or read and interpret documents such as vessel schematics and policy and procedure manuals.
- Ability to speak effectively with customers and/or employees.
- Ability to create or carry out instructions furnished in written oral or diagram form.
- Ability to deal with problems and implement effective solutions.
- Must be flexible to work varying shifts and time schedules as needed.
- This position operates in a working environment that is subject to varying levels of noise cold heat humidity vibration crowds and smoke.
- Must pass a chemical dependency test as required and work in a drug free environment.
- Must obtain and maintain the appropriate work authorization required to perform job responsibilities.
- Posses a High School Diploma or equivalent.
- One (1) year of experience onboard vessel.
- Prior experience onboard riverboat casinos as a Porter preferred.
- High degree of interpersonal skills.
- Must have strong leadership and team building skills.
- Must be detail oriented.
- Must be at least 21 years of age.
- Must be able to obtain and maintain all licenses / certification per Federal State and Gaming regulations
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
