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Process Design & Governance
Own and evolve the end-to-end Payroll and Time & Attendance global processes ensuring efficiency
compliance and scalability across all regions.
Define and maintain global process standards documentation and control frameworks ensuring
alignment with internal policies and external regulations (e.g. local tax labor laws social security).
Maintain and regularly review Process Design Documents (PDDs) and Standard Operating Procedures
(SOPs) for Payroll and T&A activities.
Develops and maintain global Risks and Control Matrix and ensures implementation of the control
process.
Business Process Outsource Partner Governance & Partnership
Act as the primary process owner interface for the BPO partner managing HR Operations services.
Ensure the BPO provider adheres to defined SLAs process controls and compliance requirements
across all supported countries.
Coordinate change requests escalations and new country implementations or transitions into the BPO
model.
Internal Process Control
Establish process-level controls and internal checkpoints to ensure accuracy compliance and mitigation
of operational risks.
Partner with Internal Audit Compliance and Finance to ensure a robust internal controls environment and
full audit readiness.
Monitor the effectiveness of controls and continuously identify opportunities to strengthen the process
governance framework.
Continuous Process Improvement
Monitor and analyze global KPIs and SLAs for Payroll and T&A services to ensure performance
accuracy and timeliness.
Lead process improvement initiatives to increase automation reduce errors and enhance employee
experienceleveraging tools such as RPA workflow automation and advanced reporting.
Support incident resolution and root cause analysis collaborating with regional teams HRIS IT and
Finance.
Qualifications :
Education & Experience - Bachelors or Masters degree in HR Business Administration Finance or a
related field. Minimum 57 years of experience in global Payroll and Time & Attendance process
management within a multinational ideally in the automotive or manufacturing sector. Familiarity with HR
and Payroll systems (SAP SuccessFactors Workday Oracle HCM ADP or other local payroll vendors).
Expertise in HR Services Governance - An experienced HR governance professional with a strong
background in HR shared services data management and outsourced services. Strong vendor
management experience with a background in monitoring supplier performance and ensuring SLA
compliance.
Problem-Solving & Decision-Making Strong analytical skills to assess system issues and develop
effective solutions.
Additional Information :
THE PERKS
EEO-Statement:
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable law. In addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities for qualified individuals with a disability and protected veterans where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a call back.
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Remote Work :
No
Employment Type :
Full-time
Full-time