Sales Consultant
Sales Consultant
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Job Description
Within this busy role you will be responsible for one of our busiest locations driving our sales and KPIs via a high performing team.
You will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for product and for delivering a world class client experience. You will coach and develop our team to excellence. You will ensure brand standards are delivered and ensure all operational tasks are completed.
- Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise
- Confident making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges products and instore events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications :
All applicants must be able to demonstrate the ability to provide inspirational authentic and personalised customer service
Ability to work retail hours including days nights weekends and special events in a fast-paced work environment
- Experience leading a team in a retail environment
- Background in luxury retail or tailoring is preferred
- Positive and motivational mindset competent in driving team performance
- A team player able to identify talent within the wider team and coach and develop individuals
- Great communication skills
- Resilient and resourceful
Additional Information :
- Competitive basic salary
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
