The Senior Operations Executive is charged with supporting the Operations Manager(s) on the operational delivery of their allocated events as well as delivering independently smaller events.
You will be a highly organised self-motivated and efficient individual with the ability to work under your own initiative to meet deadlines and targets as well as working towards operational process synergy across a variety of EMEA event verticals simultaneously.
Operational Duties
- Create and maintain show specific project plans in the agreed format
- Create and issue POs upon request and update budget & invoice trackers accordingly
- Managing and maintaining floor plans and exhibitor queries relating to them as required.
- Creating maintaining and delivery of required schedules such as: catering electrics furniture signage rigging temporary staff requirements etc.
- Design and production of simpler system built feature areas where required.
- Delivery of all operational sponsorship deliverables contras and specials in co-operation with the sales team where appropriate
- Coordinate and manage temporary staff both onsite & pre show by producing show specific briefs and giving onsite inductions.
- Day to day liaison with internal Event teams venues contractors suppliers and exhibitors
- Manage all the catering and AV required.
- Manage all pre-show packing research and ordering of equipment and services such as radios stationary wristbands PPE as well as onsite welfare for the show teams & official contractors
- Produce onsite documentation including staff briefings exhibitor lists floor plans welcome packs staff handbooks Inc. safety information etc.
- Assist various teams such as Customer Service or clients directly with answering of operational exhibitor queries where applicable
General team support & additional areas of responsibility
- Attendance at any required meetings at the request of the Operations Manager minute & action taking for distribution
- Arrange travel and accommodation bookings when requested in line with set Operations budget.
- Ensuring you are working within the companys H&S Security & Sustainability guidelines at all times
- Assisting with the implementation of internal and external Service Level Agreements.
- Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the Operations team
Compliance / legal / H&S / Sustainability
- Together with the team assist in completing HSS Operating Model for all allocated events
- Be an active partner of the Informa Sustainability policies and look for opportunities to support and enhance our sustainability initiatives
Qualifications :
Qualifications and Skills :
- A minimum of two years experience at Operations Executive level.
- Working knowledge of industry venues and current appointed contractors
- Able to demonstrate a proactive approach and take initiative anticipating needs and solutions thinking
- Strong time management and organisational skills; can work to tight deadlines able to prioritise and manage several different tasks at the same time
- Demonstrated ability to work independently to meet deadlines consistently and operate within budgetary targets
- Excellent interpersonal oral and written skills in English with additional languages highly beneficial
- Salary range for this role is 32000 - 35000 per year
Desired :
- IOSH Managing Safety Certificate
- Additional Languages
Additional Information :
We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
- Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more
- Recognition for great work with global awards and kudos programmes As an international company the chance to collaborate with teams around the world
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.
At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here
Remote Work :
No
Employment Type :
Full-time